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Centerstone · 1 day ago

Receptionist/Office Coordinator

Clarksville, TN

Full-time

Onsite

New Grad, Entry Level

$19.10/hr - $26.80/hr

Centerstone is among the nation’s leading nonprofit behavioral health systems dedicated to delivering care that changes people’s lives. The Receptionist/Office Coordinator will be responsible for registering and scheduling patients, managing phone communications, and facilitating administrative needs within the clinic.

Health CareHealth DiagnosticsMental HealthPersonal Health

H1B Sponsor Likely

Responsibilities

Operate the main switchboard at the Cohen Clinic by answering incoming calls, routing calls to appropriate staff members, etc

Serves as the main receptionist for the Cohen Clinic, greeting and appropriately directing Cohen visitors, clients and staff

Copies photo identification and any insurance information for client file

Serves as primary back-up for Cohen Clinic staff in taking and distributing messages as needed

Reports problems with the telephone system to appropriate staff and coordinates with service personnel as needed to correct problems

Maintains current information on all clinic services and other community services to assist consumers, staff, and the general public in accessing the Cohen Clinic and other community services

Serves as general back-up to administrative staff performing tasks such as faxing, preparing documentation for distribution internally or external mail out, copying, and meeting preparation

Serves as primary mail clerk for the clinic in the sorting and distribution of incoming mail, posting of outgoing mail, and daily mail pick-up and drop-off

Aids in retrieving, sorting, and distributing faxes to appropriate staff

Participates, along with office manager in the managed care billing process responsibilities including discussion of insurance co-payment

Maintains a daily log of accounts receivable checks and consumer checks, mailed to the Cohen Clinic

Presents a professional image, maintaining a calm, professional manner knowing that some callers are consumers or family members and may be agitated, stressed, or present a difficult communication situation

Performs other duties as assigned

Qualification

MS Office proficiencyVerbal communicationProblem solvingConflict-resolution skillsTyping skillsFiling skillsAnalytical skillsLeadership abilitiesRespect for confidentiality

Required

High school diploma or GED is required

Prior experience within the military community and/or veteran administrative organizations

Effectively communicate via written, verbal, in person and virtual methods

Good verbal communication skills, poise and ability to handle high volume telephone duty

Typing, filing, and general office skills required

PC literate with knowledge of MS software. Intermediate level on MS Excel, Email and word processing programs. Ability to utilize Internet for resources

Willingness to learn new functions

Strong consultative abilities, conflict-resolution skills, and leadership abilities

Able to analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals

Communicates clearly and concisely, both orally and in writing

Demonstrated ability to establish and maintain effective working relationships

Analytical skills, professional acumen, business ethics and, thorough understanding of continuous improvement processes

Problem solving

Respect for confidentiality

Benefits

Medical, dental, and vision health coverage

Flexible Spending and Health Savings Accounts

403b retirement plan with company match

Paid time off and ten paid holidays

AD&D Insurance, Life Insurance, and Long Term Disability (company paid)

Employee Resource Groups

Continuing education opportunities

Employee Assistance Program

Company

Centerstone

Glassdoor3.0

Centerstone is a non-profit health system providing mental health and disorder treatments by counseling, care, and treatments.

Founded in 1997

Nashville, Tennessee, USA

10001+ employees

https://centerstone.org/

H1B Sponsorship

Centerstone has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2023 (1)

2020 (1)