JLL · 1 day ago
Facilities Manager
San Jose, CA
Full-time
Onsite
Mid, Senior Level
$108K/yr - $133K/yr
3+ years expJLL is a leading professional services firm specializing in real estate and investment management. The Facilities Manager is responsible for the comprehensive operational management of assigned client sites, focusing on service delivery, client relationships, and operational efficiencies. This role involves overseeing building operations, managing teams, and ensuring compliance with contractual obligations.
CommercialReal Estate
Responsibilities
Proactively manage client relationships and serve as primary escalation point, ensuring contractual KPIs and service level agreements are consistently met or exceeded
Oversee mechanical, electrical, plumbing, HVAC, generators, and critical building systems while managing repairs, maintenance activities, and service requests from initiation to completion
Lead and develop a professional team through comprehensive onboarding, training, performance management, and team building initiatives focused on service excellence
Manage vendor performance and contracts, ensuring services are delivered according to specifications while overseeing vendor payments and compliance with established policies
Execute financial management responsibilities including budget oversight, quarterly forecasting, annual budgeting processes, and preparation of comprehensive financial reports
Coordinate cross-functionally with fitness, food services, security, transportation, and capital project teams while supporting move teams during building relocations and changes
Identify and implement operational improvements that drive process and cost efficiencies while ensuring full compliance with health, safety, environmental, and risk management policies
Qualification
Required
Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field preferred
Minimum 3-5 years of facilities management or related experience with proven track record of success
Strong knowledge of building systems including HVAC, electrical, plumbing, and mechanical systems with hands-on operational experience
Demonstrated experience in client relationship management and service delivery with measurable results
Proven financial management and budgeting experience with ability to manage operational expenditure within approved budgets
Strong leadership and team development capabilities with experience managing professional teams
Excellent communication and interpersonal skills with proficiency in facilities management software and Microsoft Office Suite
Preferred
Professional certifications in facilities management (CFM, FMP, or similar credentials)
Experience with large-scale commercial or corporate facility operations
Knowledge of construction project management and vendor procurement processes
Experience with performance management systems and KPI development
Familiarity with health and safety regulations and compliance requirements
Previous experience in client-facing roles within professional services environment
Benefits
10% annual target bonus
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
H1B Sponsorship
JLL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (47)
2023 (60)
2022 (68)
2021 (39)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
President, CEO & Director
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
Morningstar.com
2025-12-29
2025-12-17
Company data provided by crunchbase