JLL · 1 day ago
Senior General Manager - Retail Property Management
Charlotte, NC
Full-time
Hybrid
Senior Level
7+ years expJLL is a company focused on creating transformative solutions for the real estate industry. The Senior General Manager will lead multiple retail property teams, focusing on achieving financial results and implementing strategic plans while overseeing property management efforts and providing leadership to staff.
CommercialReal Estate
Responsibilities
Develop and implement comprehensive annual business plans to achieve budgeted net operating income across your property portfolio
Direct the preparation and implementation of all annual financial reports including budgets, management plans, marketing plans, and annual reports
Direct preparation and submission of monthly/quarterly financial reports, forecasts, and sales reports to asset managers
Manage capital expenditures to budgeted levels while optimizing property performance and tenant satisfaction
Monitor rent collections across all properties and execute appropriate collection processes to maintain cash flow
Negotiate tenant rent reduction or termination requests while collaborating with leasing agents to ensure budgeted leasing activity
Implement comprehensive tenant retention programs to ensure tenant satisfaction and minimize turnover
Enforce lease requirements consistently across all properties while maintaining positive tenant relationships
Direct specialty leasing functions to optimize temporary tenant and cart occupancy for maximum revenue generation
Qualification
Required
Bachelor's degree from an accredited institution, Master's degree in Business Administration, Real Estate, or related field
Seven to ten years of experience in retail property management, with multiple property responsibilities strongly preferred
Experience in third-party property management environment preferred
Advanced written and verbal communication skills with ability to present to senior leadership and clients
Proven track record of achieving financial targets and managing complex budgets across multiple properties
Strong leadership experience with demonstrated ability to manage, develop, and inspire diverse teams
Proficiency in property management software and advanced Microsoft Office Suite skills
Strong analytical skills with experience in financial modeling and market analysis
Ability to travel between properties as needed and maintain flexible schedule for property emergencies
Preferred
Real Estate license required in applicable state(s), required within 6 months
Ten or more years of retail property management experience with portfolio management responsibilities
Professional certifications such as CPM (Certified Property Manager) or RPA (Real Property Administrator)
Experience managing properties of varying sizes and tenant mixes within retail portfolio
Demonstrated success in developing and mentoring property management professionals
Knowledge of retail industry trends, consumer behavior, and emerging retail concepts
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
H1B Sponsorship
JLL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (47)
2023 (60)
2022 (68)
2021 (39)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
President, CEO & Director
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
Morningstar.com
2025-12-29
2025-12-17
Company data provided by crunchbase