Northpoint Commercial Finance · 1 day ago
Account Manager
Alpharetta, GA
Full-time
Onsite
Entry, Mid Level
2+ years expNorthpoint Commercial Finance is seeking an Account Manager I who will work closely with the Portfolio Manager to manage the operational aspects of an inventory finance loan portfolio. The role involves customer service, risk mitigation, order requests, field audit reconciliation, and various administrative duties.
ConsultingFinancial Services
Hiring Manager
Natalie Sepos
Responsibilities
Customer Service – Provide prompt, professional and proficient assistance to our commercial customers (manufacturers and dealers). Includes inquiries regarding account maintenance, billing statements, audit reconciliations, and assistance with our web-based account management system
Risk Mitigation & Collections – Monitor an assigned dealer portfolio for delinquency trends and take appropriate action when necessary, including phone collections, written demands for payment and the coordination of collateral repossessions
Order Requests –Monitor manufacturer requests for new orders to be financed on a dealer credit line to ensure uninterrupted product flow for performing dealers with adequate credit availability. Prepare overline requests for approval when necessary
Field Audit Reconciliation – Receive and resolve clearance calls from field auditors performing inventory inspections at dealer locations. Address collection issues and collateral discrepancies at the conclusion of the inspection. Recognize and communicate potential risk to the appropriate level of management
Administrative Duties – Process system changes, produce and review delinquency reporting, document overline requests and process credit line increase opportunities, among other daily tasks
Qualification
Required
Bachelor's degree in business administration, finance, accounting or related discipline or equivalent combination of experience and education
2+ years commercial lending or financial services industry experience preferred
Ability to read and interpret documents such as operating instructions and policy and procedure manuals
Ability to draft customer facing emails/correspondence on a regular basis and reports as needed
Ability to effectively communicate via telephone as well as in a customer facing opportunity
Ability to calculate figures and amounts such as payoffs, discounts, interest, and percentages
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral or schedule form
Proficiency with Microsoft Office applications including Word, Excel, Teams and database application systems
Preferred
2+ years commercial lending or financial services industry experience preferred
Company
Northpoint Commercial Finance
Northpoint Commercial Finance is a financial services company that offers market research and financial advisory services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Scott Raymond
COO
Recent News
Canada NewsWire
2024-12-06
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