Trinity Health · 1 week ago
(REMOTE) Epic Application Coordinator- Beacon
United States
Full-time
Remote
Mid, Senior Level
$44.56/hr - $66.87/hr
3+ years expTrinity Health is a healthcare organization that is committed to delivering compassionate, person-centered care. They are seeking an Epic Application Coordinator to provide primary support for the Epic application, manage multiple projects, and collaborate with various stakeholders to improve workflows and clinical processes.
DeliveryHealth Care
Responsibilities
Responsible for providing primary support and contact for each application
Coordinates all issues that arise during the project for assigned application areas and provides subject matter expertise and comprehensive knowledgeable in Trinity Health's policies, procedures, and business operations
Works directly with the customer and develops best practice workflows based on decisions from different system decision making groups and translates the information into the application build
Works hand-in-hand with other Epic Application Coordinators, Project Managers, Trainers, and respective Application Managers
Knows, understands, incorporates and demonstrates the Trinity Health Mission, Vision and Values in behaviors, practices and decisions
Establishes priorities that align with organizational initiatives
Manages multiple projects simultaneously and adapts to frequent changes in priority
Manages teams to consensus decisions that support organizational objectives
Consults with providers, clinicians, executives and management at all levels in order to provide support for decisions, workflows, new initiatives and other assignments
Provides critical analysis of data to support assigned program, project and/or engagement and articulates same to colleagues, customers, business owners and all levels of management
Provides specialized guidance for integration, architectures, system selection, strategy, electronic health and/or financial records, clinical systems implementations and clinical process transformation as needed
Researches and contributes to recommendations into timing of introduction of new functionality
Supports upgrade design process and decision-making
Recommends innovative application solutions to product workflow, patient safety, productivity and financial problems
Provides leadership direction for application integration decisions with impacts across applications and clinical / business units
Assists product teams in development of design and required documentation
Analyzes business processes and reengineers those processes to improve business and/or clinical needs
Prepares or participates in the preparation of detailed project work plans and project status reports
Assists and collaborates with system decision making groups in determining best practice evidence-based workflows, order sets, forms, decision support and other tools that are consistently applied throughout Trinity Health
Utilizes performance improvement methodologies (e.g., PDCA, Lean, Six Sigma, etc.) and change management strategies to address gaps in performance, changing technology, regulations, standards and evidence
Participates in interdisciplinary functional groups that make design, implementation, enhancement and outcome reporting decisions
Models teamwork within the System Office and with RHMs
Demonstrates the ability to operate in a collaborative, shared leadership environment
Assists in the handling of multiple projects/assignments simultaneously and adapts to frequent changes in priorities
Actively pursues professional growth opportunities
Utilizes support staff appropriately and adopts new tools to manage projects and documents
Maintains a working knowledge of applicable Federal, State and local laws and regulations, the Trinity Health Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior
Qualification
Required
Bachelor's degree in healthcare, IT or related field, or an equivalent combination of education and experience
Must have progressively responsible experience serving as a subject matter expert, specialist or a consultant
Must be able to learn Epic's software and obtain EPIC Certification within 3 to 6 months after the hire date
Three (3) to five (5) years knowledge and leading performance/business process improvement activities, including analyzing workflow processes utilizing PDCA, Lean, Six Sigma or other continuous process improvement methodologies or direct experience building IT systems
Ability to interface with multiple technical and business teams
Familiarity with information systems, clinical software and other computer applications
Ability to serve as primary support contact for application and to coordinate all issues that arise
Ability to understand choices involved in application configuration and to perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software
Ability to analyze business operations relative to build decisions, investigate end users' preferences when making build decisions, and working directly with system decision groups
Ability to prioritize and implement requested changes to the system and to effectively analyze functionality in new releases in order to determine utilization
Ability to populate databases during the initial system build with assistance from Epic and to collect information regarding potential system enhancement needs
Ability to ensure data coming across an interface into an Epic application meets the business needs
Ability to set standards for naming and numbering conventions and security classifications using the Epic Style Guide Master File Naming and Numbering Conventions
Ability to serve as a liaison between end users, third parties, and Epic implementation staff
Strong communication skills with the ability to communicate information clearly and concisely with project leadership and team members
Strong analytical abilities and the ability to assess and match team member skills to team responsibilities and match organizational needs to the system's functionality
Ability to motivate team members and show appreciation for the overall team efforts
Recognized and respected in the organization
Ability to participate in training and work with end users
Ability to troubleshoot problems and questions from end users and provide resolution and requested information
Ability to research, evaluates, and analyzes alternatives to reach issue resolution
Ability to manage project from organizational perspective and to never lose sight of detailed tasks
Ability to work with report writers to ensure that the application has the necessary reports
Ability to commit to established timetables and deadlines in order to ensure successful project outcomes
Must be an effective consensus builder and collaborator, have excellent written and verbal interpersonal and communication skills, and operate effectively in a highly collaborative environment
Must be able to operate effectively in a collaborative, shared leadership environment
Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health
Preferred
Epic Beacon Certified preferred
Current Epic certification preferred
Company
Trinity Health
Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation.
10001+ employees
H1B Sponsorship
Trinity Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (12)
2023 (10)
2022 (9)
2021 (7)
2020 (14)
Funding
Current Stage
Late StageTotal Funding
$0.02MKey Investors
Centers for Disease Control and Prevention
2025-10-17Grant· $0.02M
Leadership Team
Dan Drake
Trinity Health PACE President and CEO
Eileen Coogan
Pres/CEO Allegany Franciscan Ministries
Recent News
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