JLL · 1 day ago
Program Manager, Consulting
JLL is a global leader in real estate and investment management, and they are seeking a Program Manager to help translate real estate and facilities programs into reality. The role involves collaborating with senior executives and managing program performance to ensure alignment with business objectives.
CommercialReal Estate
Responsibilities
Support global program strategy, scope, goals, and deliverables that drive client objectives in collaboration with senior executives, team members, and field operations. A key program example is the flex office program which is an expanding program for co-working type workspaces in EMEA
Coordinate work and/or approvals for programs they manage between other internal and/or external groups
Drive adherence to established processes and demonstrate agility and creativity to meet dynamic business needs
Escalate risks throughout the real estate and facilities organization appropriately
Manage the approval process within the real estate and facilities function for all assigned projects
Provide regular Executive-Level dashboard or presentation reporting on project/program performance
Ensure operational excellence and implement scalable processes and procedures to support various global workplace programs, including management of operations, business performance, guest experience, and vendor relationships
Create and support adoption of KPIs to assess performance, operational effectiveness, and ROI of strategic projects
Analyze and assess program performance to inform planning and decision making
Create and communicate client-facing presentations on program progress in a clear and concise manner to real estate and facilities leadership
Conduct team meetings with regional teams implementing programs to understand risks or issues to inform escalation and reporting needs
Qualification
Required
Ability to collaborate with clients at all levels of an organization
Experience collaborating with multiple teams internally and externally
Strong background in leadership roles with exposure to contract management, customer service, people development, and operations
Ability to collaborate with global teams given the nature of the real estate and facilities function is global
Proficient in the use of Windows-based office software including Microsoft Office, Word, Excel, PowerPoint, PowerBI, and Outlook
Proficient in Smartsheet capabilities and the ability to leverage for project management, driving automation, etc
Experience in visual interpretation and presentation of data for driving process and continues improvement Bachelor's degree required
8+ years relevant work experience, 5 years of direct program management preferred
Willingness to travel both domestically and internationally as required
Project and practice consistent ownership attributes, providing a high level of customer service at all points of contact
Strong communication, presentation, and listening skills
Able to work in a fast-paced, changing environment with a sense of urgency
Exhibits initiative, responsibility, flexibility, and leadership
Strong analytical skills
Outstanding organizational and time management skills
Commercial Real Estate experience specifically in Integrated Facilities Management (IFM) environments with proven capabilities in driving programs to exceed client expectations
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
H1B Sponsorship
JLL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (47)
2023 (60)
2022 (68)
2021 (39)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Recent News
Morningstar.com
2025-12-29
2025-12-17
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