KPMG US · 3 weeks ago
Office Experience Specialist
New York, NY
Full-time
Onsite
Entry Level
2+ years expKPMG is a leading provider of audit, tax, and advisory services, recognized for its inclusive culture and commitment to individual development. The Office Experience Specialist will act as the first point of contact for in-office employees and meeting stakeholders, ensuring a productive office environment and overseeing daily operations.
Financial Services
No H1B
Responsibilities
Act as an ambassador and first point of contact for in-office employees and meeting stakeholders, ensuring users are aware of the resources available to be as productive as possible while working in the office; remain aware of all visitors and VIPs expected to be on the floor and anticipate their arrival
Assist with planning, coordination, and support the day-of execution for local meetings and events, serving as point of contact for meeting stakeholders; proactively manage the general cleanliness and set up of meeting rooms; maintain and troubleshoot AV equipment and where applicable, and work closely with Tech ambassador
Monitor the daily operations of the office which includes receiving and delivering all incoming packages, and providing oversight of mail and shipping
Verify accurate processing of reservations into workspace and meeting reservation tool (ServiceNow); pull daily and weekly reports for meetings and workspaces
Support facilities related requests, including conduct daily walkthroughs of each designated floor/space to ensure everything is prepared in accordance with SLAs
Communicate requests to appropriate support departments/vendors such as building management company, catering vendor, and IT organization
Qualification
Required
Minimum two years of recent hospitality, facilities, administrative or customer service experience; prior experience in a professional services environment preferred
Minimum of a high school diploma or GED is required
Proficient in Microsoft Office suite applications; workplace and meeting reservation platform knowledge a plus
Strong customer service and people skills with the ability to interact with diverse range of service providers in the office five days per week
Exceptional verbal/written communication, advanced problem solving and organizational skills to support an environment driven by customer service and teamwork; demonstrated ability to build productive relationships with peers
Demonstrated ability to multitask and resolve multiple requests simultaneously with the ability to lift up to thirty pounds; be flexible to work overtime when needed along with the capability to work in local office five days per week
Applicant must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity
Preferred
Bachelor's degree from an accredited college/university is preferred
Benefits
Medical and dental plans
Vision coverage
Disability and life insurance
401(k) plans
A robust suite of personal well-being benefits to support your mental health
Personal Time Off per fiscal year
Calendar of holidays to be observed during the year
Two breaks each year where employees will not be required to use Personal Time Off
Company
KPMG US
KPMG is one of the world’s leading professional services firms and the fastest growing Big Four accounting firm in the United States.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Lynne Doughtie
Former Chairman and CEO
Paul Knopp
Chair and CEO
Recent News
Australian Financial Review
2024-05-12
2024-05-07
Media OutReach
2024-04-30
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