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King County, WA · 1 week ago

Project/Program Manager III (Internal Applicants Only)

Seattle, WA

Internship

Hybrid

Intern, Senior Level

King County Prosecuting Attorney's Office is seeking a Project/Program Manager III to oversee the development and implementation of victim services. The role involves leading complex projects aimed at promoting victim healing and standardizing service delivery while collaborating with various stakeholders to ensure effective program management.

Business DevelopmentBusiness Information SystemsBusiness IntelligenceHealth CareHospital

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Design, implement, and maintain a clear service delivery framework for victim advocacy among various roles and across multiple locations that align with statutory victim rights and departmental values

Develop standardized protocols, workflows, and tools for personnel with the Criminal and Juvenile divisions to ensure consistent, trauma-informed service delivery

Identify gaps in services and lead initiatives to strengthen or expand services

Define expectations for victim outreach at the following stages: Arraignment, Plea/Resolution, Trial, Sentencing, and Post-Sentencing

Define and operationalize what constitutes “completed outreach” by clearly specifying the data to be collected after every successful contact (e.g., date, method, outcome, next steps)

Define and document a roles & responsibilities matrix /document that includes role definitions/boundaries, deliverables, performance criteria, and success metrics

Build a structured recurring feedback system so that insights from victim/survivors, team members, community partners, and law enforcement are regularly collected, analyzed, acted upon and closed – helping the project adapt and improve continuously

Implement new processes, technologies, and reporting systems to support our Criminal and Juvenile divisions and improve victim experiences

Utilize the information collected during the development phase to develop written processes and procedures

Develop, implement, and enforce a structured format for service notes (aligned with best practices for case management documentation) that captures key information such as purpose of contact, actions taken, client response, and follow-up plan

Maintain consistent, trauma-informed contact with survivors who have expressed interest or given feedback, keeping them informed about opportunities for further engagement with our office. Use respectful, transparent communication to reinforce their voice and agency, while ensuring they feel safe, supported, and empowered throughout the process

Collaborate with the “Training & Evaluation Project Manager” to incorporate the processes and procedures into trainings for internal PAO employees

Coordinate with the PAO Data Analytics team to build effective and efficient processes and procedures to ensure timely, accurate and consistent data entry

Facilitate collaboration with internal and external community partners — including other divisions, community partners, and public agencies — to align on victim-services goals and deliverables

Build and maintain relationships with community-based victim advocacy organizations, justice system partners, and other relevant entities to support cross-jurisdictional, multidisciplinary initiatives

Lead working groups, steering committees, or task forces to drive system-wide improvements, policy alignment, and coordinated service delivery

Qualification

Change ManagementVictim AdvocacyProject ManagementData AnalysisPolicy DevelopmentCommunication SkillsRelationship BuildingProblem SolvingTeam CollaborationAttention to Detail

Required

Current employee of the King County Prosecuting Attorney's Office

Must have served and passed the six-month probation period in their current position

Demonstrated commitment to Race, Equity and Social Justice by actively participating in PAO equity work including reducing barriers for marginalized communities

Excellent written, oral, and interpersonal communication skills, with the ability to synthesize and clearly convey complex or technical information to non-technical audiences

A high level of attention to detail is essential

Highly organized with strong project and time management abilities, including developing short- and long-range project plans and managing multiple priorities

Strong relationship-building skills and the ability to build trusting relationships and work diplomatically and collaboratively with community partners, law enforcement, internal teams, and diverse groups of people with diverging opinions

Ability to establish and maintain positive and effective working relationships with co-workers, management, attorneys, court personnel, law enforcement, community partners and the general public

Well-developed problem-solving, analytical thinking, and independent judgment, with the ability to identify procedural or programmatic improvements

Competency in trauma-informed, victim-centered, and ethical advocacy principles

Considerable knowledge of the civil and/or criminal justice system and the impacts on victims Bill of Rights

Familiarity with local victim services related and community-based resources

Ability to adapt and be flexible to changing court processes, team needs, and organizational priorities with the use of technology (e.g., Victims Portal, Case Management System)

Ability to navigate conflict constructively and use effective conflict-resolution skills

Strong collaboration and consultation skills, including the ability to give and receive constructive feedback

Ability to travel throughout King County as needed

Consistent and reliable attendance

Benefits

Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents

Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents

Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan

Transportation program and ORCA transit pass

12 paid holidays each year plus two personal holidays

Generous vacation and paid sick leave

Paid parental, family and medical, and volunteer leaves

Flexible Spending Account

Wellness programs

Onsite activity centers

Employee Giving Program

Employee assistance programs

Flexible schedules and telecommuting options, depending on position

Training and career development programs

Company

King County, WA

Glassdoor4.0

King County is one of the best places to work in Washington and one of the state's largest employers with 14,000 dedicated employees.

Founded in 1852

Seattle, Washington, USA

10001+ employees

http://kingcounty.gov/

H1B Sponsorship

King County, WA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (9)

2024 (1)

2023 (4)

2022 (4)

2021 (7)

2020 (5)