Edwards Vacuum · 22 hours ago
Applications Engineer
Manassas, VA
Full-time
Hybrid
Mid Level
$92K/yr - $115K/yrEdwards Vacuum is a global leader in vacuum and abatement systems, dedicated to delivering innovative products essential for various industries. The Applications Engineer plays a crucial role in providing pre-sales and technical support to the sales team, engaging with customers to recommend equipment, manage evaluations, and solve complex problems.
Manufacturing
Responsibilities
Work with regional product managers and account team as appropriate to develop product value propositions, including cost of ownership modelling for individual products
Translate customer requirements into appropriate product recommendations using applications expertise and internal tools (e.g. PumpCalc, TransCalc, TDR, AIBs)
Prepare and communicate knowledge and understanding of customer technical needs internally
Prepare and deliver high quality, persuasive customer and internal communications in a clear, concise and structured manner
Maintain up-to-date knowledge of product portfolio and development roadmaps
Clearly communicate locally derived and validated knowledge and learning collaboratively with Division and global applications team through internal presentations / meetings, Applications Information Bulletins (AIBs), and providing feedback for Tool Data Resource (TDR)
Actively acquire knowledge to solve customer problems and create technical solutions. Become familiar with customer processes, equipment, and installed base and how Edwards solutions provide unique value when solving customer problems
Collect and share internal market and competitor information, such as market share, new technologies, customer roadmap, competitor intelligence
Recommend continual improvement programs (CIPs) and customer corrective action requests (CARs): Investigate and implement solutions
Participate with Technical Support colleagues in equipment failure investigations to identify root cause and drive improvements, using methodical analysis techniques (e.g. FMEA, 8D) and applications knowledge
Actively engage in knowledge documentation and collaborative sharing using formal and informal tools, including developing best known methods (BKMs) and applications information bulletins (AIBs), and use such knowledge to deliver best know methods to customers
Collaborate with internal partners and colleagues to support cross-functional activities
Ensure that all areas under direct control are conducted and work in a safe, effective, and environmentally responsible manner in compliance with the Company's Health, Safety and Environment policy and ensure that the requirements local Health and Safety legislation are met
Qualification
Required
A bachelor's degree in engineering or physical sciences
Be a self-motivated learner and proactive knowledge seeker
Identify customer needs and collaborate with internal partners to develop and implement solutions
Analyze complex problems with intertwined technical and commercial challenges
Convey highly technical issues in a succinct and effective manner
Manage multiple projects and effectively prioritize tasks based on the evolving needs of the Account Team
Identify and influence decision makers within Edwards and the customer's organization
Understand the commercial drivers behind the customer's and Edwards' technical initiatives and how they fit within the Account Team's business strategy
Evaluate commercial impacts of a technical solution (return on investment, cost of ownership, benefits, share gains, etc.)
Develop trusted technically credible customer relationships becoming indispensable to the customer being perceived at the go-to technical expert for vacuum pump and exhaust management solutions
Preferred
A Master of Science degree or equivalent professional experience across various scientific disciplines would be advantageous
Previous experience in semiconductor sub-fabrication is advantageous
A robust foundation in both chemical and mechanical principles is preferable
Benefits
Medical
Dental
Vision
401k with Company Match
Paid Vacation
Paid Floating Holidays
Tuition Reimbursement
Training and Development
Parental Leave
Disability Benefits
Life and AD&D Insurance
Company
Edwards Vacuum
Edwards is a leading developer and manufacturer of sophisticated vacuum products.
Founded in 1919
5001-10000 employees
H1B Sponsorship
Edwards Vacuum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (8)
2023 (4)
2022 (5)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$18MKey Investors
U.S. Department of Commerce
2024-10-16Grant· $18M
2013-08-19Acquired
2012-05-11IPO
Recent News
2025-05-22
Company data provided by crunchbase