Glitch Productions · 1 day ago
Brand Operations Manager
United States
Full-time
Remote
Mid LevelGlitch Productions is an independent animation studio based in Australia, known for creating original animated shows. They are seeking a Brand Operations Manager to oversee the operational functions of the Brand Division, ensuring efficient collaboration across various departments and managing the lifecycle of brand assets.
AnimationMedia and EntertainmentVideo
Hiring Manager
Mo Ghadiri
Responsibilities
Own the end-to-end operational structure of the Brand Division
Build and maintain all of brands’ workflows and operational systems
Turn the brand strategies from the brand managers and executives into workable roadmaps and schedules for all departments
Define and enforce naming conventions, metadata rules, folder structures, and taxonomy
Ensure Brand’s systems scale as Glitch expands into more IPs, products, and campaigns
Continuously refine and optimise how the Brand team works, collaborating with the Head of Brand to raise efficiency and output quality
Act as the main contact for Marketing, Consumer Products, Licensing, Sales, Events, and Production for all their brand needs
Work daily with the brand manager to ensure their vision and direction is being communicated properly and efficiently to all other departments and stakeholders
Triage incoming requests, clarify requirements, and translate unclear requests into actionable tasks
Prioritise Brand work across multiple stakeholders and competing deadlines
Communicate timelines, expectations, deliverables, and changes clearly to all departments
Maintain visibility across Brand’s commitments so that other departments always know what Brand is working on
Build high-level campaign calendars and key dates so Marketing, Consumer products, events and other teams can develop their detailed plans
Map out dependencies, approvals, milestones, and workloads for each major initiative
Partner with Brand Directors on campaign scoping and feasibility
Break campaign timelines into clear internal schedules for Brand Directors, Brand Managers, and Brand Designers
Manage the production lifecycle of all Brand assets including:
Logos, brand bibles, visual kits, templates, packaging art, key art, character sheets, reference guides, and design systems
Track asset production from briefing through creation, feedback, approval, release, and archival
Build and manage schedules for the Brand Art team and Brand managers
Ensure Brand Designers always know their next task and priorities
Maintain transparent boards, schedules, trackers, and status updates so the entire Brand team and stakeholders know the state of work
Develop, maintain and organise the company’s DAM system. Ensuring all files/assets are properly organised and labelled
Manage asset versioning, ensuring approved master files are always up to date and easy to access
Oversee the release of assets to internal teams, licensing partners, retailers, PR, and marketing partners
Maintain strict rules around asset retirement, archiving, and sunset processes
Coordinate with external partners and agencies, ensuring they receive correct, current files only
Keep an organised documentation ecosystem with clear version history and update logs
Ensure internal teams and external partners always receive the latest approved guides, briefs and documentation from the brand team
Schedule quarterly reviews of all Brand documentation to ensure accuracy as shows evolve
Work with Brand Directors to scope campaign budgets and resource needs
Maintain budget trackers for Brand-led campaigns and initiatives
Assist with comparing internal production vs outsourcing costs for certain brand assets
Help forecast operational resource needs based on upcoming campaigns and company priorities
Ensure Brand stays within budget constraints and inform stakeholders of financial implications of new requests
Qualification
Required
Strong background in operations, creative production management, marketing ops, or workflow coordination
Highly organised with excellent attention to detail and a love for clean systems
Strong communicator capable of managing expectations and giving direction
Skilled at turning messy or unclear situations into clear processes and actionable steps
Comfortable coordinating multiple creative roles and managing cross-department workflow
Confident managing schedules, work intake, deadlines, and asset lifecycles
Able to plan ahead, anticipate needs, and proactively solve problems
Energetic, structured, and thrives in a fast-paced creative environment
Preferred
Experience with brand operations, creative operations, or brand production
Familiarity with Asana, ShotGrid, DAM platforms, taxonomy systems, or other workflow tools
Experience coordinating with Marketing, Consumer Products, Licensing, and Production teams
Understanding of animated brands, gaming brands, or youth IP ecosystems
Benefits
A flexible work arrangement and schedule, with options for work from home and flexi-hours.
A casual and fun office environment where individual input is valued.
Regular work functions and free entry to conventions and events.
Close to public transport in the heart of Parramatta CBD.
Paid for gym memberships.
Regular company breakfasts/lunches.
A diverse team that values independent input and career development.
Company
Glitch Productions
Glitch Productions is an animation studio that makes animated shows for teens and young adults.
Founded in 2017
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kevin Lerdwichagul
Chief Executive Officer
Recent News
2025-01-22
The Express Tribune
2025-01-21
Company data provided by crunchbase