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Hilton Grand Vacations · 1 day ago

PBX Operator PT

Las Vegas, NV

Full-time

Onsite

Mid Level

3+ years exp

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with a dedication to innovation and quality. They are seeking a Part Time PBX Operator to provide efficient communication for incoming calls, coordinate guest requests, and maintain communication equipment.

LeisureRecreationTravel

Responsibilities

Provide efficient and positive communication to all incoming calls by providing timely attention to guest or owners while addressing needs and requests

Coordinate guests and owners requests and concerns to departments to ensure completion and follow-up for guest happiness

Deliver professional hospitality and information to all guests, owners, and team members while displaying outstanding knowledge of company products, property, and company overview

Balance multiple responsibilities and prioritize duties based on importance with ease

Assists in maintaining communication equipment such as voicemail, faxes, copies for guests and mail delivery

Maintains any pertinent departmental log sheets, checklists and/or reports

Assist with other departments as needed and carries out other reasonable requests by management

Qualification

PBX experienceAnalyze documentsBasic mathematical skillsConflict resolutionInfluencing othersAssociate's DegreeVoice CertifiedManagement experienceInterpersonal skillsProblem-solving skillsMentoring others