AIG · 2 weeks ago
Property Claims Adjuster, TPA Oversight
KS-Lenexa
Full-time
Onsite
Mid, Senior Level
4+ years expAIG is a global leader in commercial and personal insurance solutions, and they are seeking a Property Claims Adjuster, TPA Oversight to join their team. The role involves analyzing and processing property damage claims, coordinating with independent adjusters, and ensuring compliance with claims handling guidelines.
BankingFinancial ServicesInsurance
Responsibilities
Analyze and process first party property damage claims by investigating and gathering information to determine the exposure on the claim; ensure proactive claims handling aimed at the prompt and cost-effective resolution of claims through well-developed action plans
Determine need for and direct independent adjusters to gather information to determine exposure on the claim and control their costs
Identify and evaluate coverage issues; prepare comprehensive coverage letters with supervisory review and analysis; retain and provide direction to coverage counsel when necessary
Assess exposure and resolve claim within established evaluation
Maintain diaries and complete tasks within required timeframes as set forth by department guidelines; ensure claim files are timely and properly documented with clear and concise analysis on coverage, damages and reserves
Process and pay invoices within a timely manner for vendors
Coordinate vendor referrals for additional investigation and/or litigation management
Calculate and assign timely and appropriate reserves; monitor reserve accuracy throughout the life of the claim
Refer case as appropriate to supervisor and management. Respond to requests or directions in a professional and timely manner
Attend arbitrations and possibly mediations for settling claims
Successfully complete required background. state licensing examinations and continuing education requirements
Communicate with all internal and external business partners including underwriters, brokers and other claims management
Partner with TPA Governance and Relationship Management to help TPAs and insureds comply with claim handling and reporting guidelines
Work with TPA claims financial to check the accuracy of TPA financials ensuring alignment with TPA Oversight financials
Qualification
Required
4 plus years of Property claims experience
Experience with complex and high exposure property damage and Business Interruption(BI) claims
Excellent communication skills (verbal/written) and strong negotiation skills
Strong technical expertise interpreting insurance contracts and policy language
In depth knowledge of claim handling procedures, claims performance strategies, and claim best practices
Advanced analytical and problem-solving skills
Have a demonstrated ability to initiate and champion change initiatives that leverage technology and improve skills in benchmarking
Creativity in resolving challenging business problems, as well as ability to achieve business goals and objectives is essential
Benefits
Base salary and eligibility for a bonus
A range of competitive benefits
Total Rewards Program
Benefits focused on your health, wellbeing and financial security
Professional development
Company
AIG
AIG is a global insurance company providing insurance products to support clients in business and in life.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kelly Lafnitzegger
Executive Vice President and Chief Human Resources Officer
Charlie Fry
EVP, Reinsurance Purchasing and Risk Capital Optimization
Recent News
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