Travel Support Specialist – Client Services jobs in United States
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Memory Makers · 1 day ago

Travel Support Specialist – Client Services

Memory Makers is seeking a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution. This role is ideal for individuals who enjoy problem-solving and providing exceptional service to clients.

Leisure Travel & Tourism

Responsibilities

Respond to client inquiries about existing or upcoming trips
Resolve travel issues (delays, cancellations, schedule changes) in real time
Communicate with airlines, hotels, and tour providers to make changes
Confirm itinerary details, send reminders, and provide travel tips
Document interactions and maintain client records in our CRM system

Qualification

Travel agency experienceCustomer support experienceTech-savvyCRM proficiencyBooking platformsAttention to detailCommunication

Required

Previous experience in a travel agency or customer support role
Strong attention to detail and excellent communication skills
Ability to work flexible hours, including evenings or weekends if needed
Tech-savvy and comfortable using booking platforms and CRMs

Benefits

Remote work and flexible schedule.
Growth path into full-time travel advisor or team lead roles.
Travel discounts and ongoing professional development.

Company

Memory Makers

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We believe love stories deserve the perfect backdrop — and business owners deserve the freedom to create a life they love.

Funding

Current Stage
Early Stage
Company data provided by crunchbase