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athenahealth · 1 day ago

Internal Communications Manager

Florida, United States

Full-time

Hybrid

Mid, Senior Level

$91K/yr - $155K/yr

4+ years exp

athenahealth is focused on creating a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The Internal Communications Manager will develop and execute strategic communication plans for enterprise-wide initiatives, engaging diverse audiences across the company while partnering with senior leadership as a trusted communications consultant.

Enterprise SoftwareHealth CareInformation TechnologyMedical

Responsibilities

Partner with senior leadership and executives as a trusted communications consultant to develop and execute communication strategies for company-wide initiatives and strategic priorities, and priority divisional communications

Write and edit high-stakes communications, including executive messages, company meeting content, senior leadership team presentations, strategic announcements, and priority divisional communications

Apply strategic thinking to distill complex subjects into coherent and easy-to-understand language, independently teasing out main themes from supporting details

Lead independent decision making to move communication projects forward and resolve challenges in dynamic and ambiguous environments

Gather and analyze employee feedback through surveys and focus groups to inform data-driven communication strategies

Manage multiple high-priority communication projects simultaneously across corporate and divisional audiences, ensuring deadlines are met with quality and accuracy

Travel up to 5% annually to support key meetings and events as necessary

Build and manage internal communications editorial calendar for corporate and priority divisional communications

Drive alignment among key stakeholders and manage projects to meet critical deadlines

Collaborate cross-functionally with internal teams to align communications with broader business objectives

Support the planning and execution of strategic meetings and events

Monitor and report on communication effectiveness metrics and recommend improvements

Contribute to crisis communication planning and rapid response when needed

Qualification

Strategic communicationExecutive-level partnershipExpert-level writingProject managementEmployee feedback analysisSharePointSound judgmentCross-functional collaboration

Required

Bachelor's degree in Communications, Public Relations, Journalism, or related field preferred

4+ years of direct experience in an internal or corporate communications role/function developing strategies and executing tactics, preferably in a healthcare, technology, or complex matrixed organization

Experience partnering with senior-level stakeholders and serving as a communications consultant (3+ years preferred)

Expert-level writing and editing skills tailored to diverse audiences

Strong strategic thinking with the ability to translate complex business strategies into actionable communication plans

Proven ability to independently manage projects through ambiguity and make judgment calls without a playbook

Demonstrated experience gathering and applying employee feedback to communication strategies

Ability to manage multiple projects with competing deadlines efficiently

Sound judgment and discretion in handling confidential information

Experience with SharePoint is a plus but not required

Please submit writing samples along with application