Canapii · 3 months ago
Customer success account manager
United States
Full-time
Remote
Mid Level
3+ years expCanapii is a fast-growing, successful global company specializing in virtual and hybrid event solutions. They are seeking a Customer Success Account Manager to support clients through account management, onboarding, and collaboration with event teams to ensure customer success and identify business opportunities.
EventsInformation TechnologySoftware
Responsibilities
Account management, including dedicated support for all accounts managed
Operate smooth onboarding process for clients
Assist with rehearsals, preparing the customer ahead of their events
Work with Event and Digital teams for customer success
Identify networking and expansion opportunities
Bringing fresh creative eyes to support the sales team in devising and selling effective event packages
Meet and exceed quarterly sales goals and targets
Identify and exploit business opportunities in 'new-name' accounts
Qualification
Required
3 years' + experience within Account management, digital sales, or event management
Excellent written and verbal communication and presentation skills
Highly motivated with excellent organisation skills
Have a “can do” attitude
Can work at a fast-paced environment
Benefits
Competitive compensation package
Work tools to our employees
Company
Canapii
Canapii is an online event management platform that provides unique solutions to manage in-person, hybrid and virtual events.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$9MKey Investors
Cancito
2024-02-03Seed· $4M
2023-01-20Seed· $2M
2020-09-20Seed· $3M
Leadership Team
Eleanor Martin
Co-founder and VP Customer Success
Gemma Edwards
Co-Founder and VP Product and People
Recent News
Seattle TechFlash
2025-08-21
Company data provided by crunchbase