Sealed Air Corporation · 1 day ago
Technical Service & Compensation Support Specialist
Duncan, SC
Full-time
Hybrid
Entry, Mid LevelSealed Air Corporation designs and delivers packaging solutions that protect essential goods transported worldwide. The Technical Service & Compensation Support Specialist role combines technical service system support and sales compensation processing, ensuring smooth operation of ServiceMax and SAP systems while managing key compensation tasks for the Food division.
Consumer GoodsE-CommercePackaging ServicesRetail
Responsibilities
Act as the primary support resource for ServiceMax, including system testing, troubleshooting, and enhancements
Review, validate, and release ServiceMax work orders for regional technical service teams
Support across all technical service systems including SAP, ServiceMax, and other platforms
Test and validate new system releases or upgrades before deployment
Design, build, and maintain custom reports (regional work order reviews, value-added reports, iDoc error analysis)
Monitor and improve existing reporting tools
Manage equipment records, partner numbers, and T accounts
Analyze, define, and document user requirements, workflows, and system specifications
Add and configure OEM equipment in SAP for non-Cryovac equipment servicing
Update equipment records for movements, returns, or ownership changes
Maintain SAP master data for Division 06, including partner numbers and operational datasets
Support integration of equipment into new materials return systems
Coordinate onboarding for new Technical Service Representatives (laptops, phones, system access)
Provide system training (ServiceMax, SAP) and ongoing user support
Create and maintain training documents, user guides, and reference materials
Serve as backup for RFCM (Returns and Credits) functions for Food Division 02
Process Food Equipment commissions and act as backup for other commission components for employees on a SIP (Sales Incentive Plan)
Track Food equipment for monthly projections and quarterly compensation
Act as backup for partner/account assignment coordination within the materials team
Qualification
Required
Act as the primary support resource for ServiceMax, including system testing, troubleshooting, and enhancements
Review, validate, and release ServiceMax work orders for regional technical service teams
Support across all technical service systems including SAP, ServiceMax, and other platforms
Test and validate new system releases or upgrades before deployment
Design, build, and maintain custom reports (regional work order reviews, value-added reports, iDoc error analysis)
Monitor and improve existing reporting tools
Manage equipment records, partner numbers, and T accounts
Analyze, define, and document user requirements, workflows, and system specifications
Add and configure OEM equipment in SAP for non-Cryovac equipment servicing
Update equipment records for movements, returns, or ownership changes
Maintain SAP master data for Division 06, including partner numbers and operational datasets
Support integration of equipment into new materials return systems
Coordinate onboarding for new Technical Service Representatives (laptops, phones, system access)
Provide system training (ServiceMax, SAP) and ongoing user support
Create and maintain training documents, user guides, and reference materials
Serve as backup for RFCM (Returns and Credits) functions for Food Division 02
Process Food Equipment commissions and act as backup for other commission components for employees on a SIP (Sales Incentive Plan)
Track Food equipment for monthly projections and quarterly compensation
Act as backup for partner/account assignment coordination within the materials team
Company
Sealed Air Corporation
Sealed Air is in business to protect, to solve critical packaging challenges, and to make our world better than we find it.
Founded in 1960
10001+ employees
H1B Sponsorship
Sealed Air Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (14)
2023 (19)
2022 (20)
2021 (15)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
$1.16B2025-11-17Acquired
2024-06-17Post Ipo Debt· $396M
2023-11-08Post Ipo Debt
Leadership Team
Patrick Kivits
CEO
Sam Marfatia
Director Strategic Marketing
Recent News
2025-12-22
2025-12-18
GlobeNewswire
2025-12-18
Company data provided by crunchbase