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Veracity Software Inc · 1 day ago

Senior Qualtrics Analyst

Torrance, CA

Full-time

Hybrid

Senior Level

Veracity Software Inc is seeking a Senior Qualtrics Analyst to support advanced survey analytics and system integrations using the Qualtrics XM platform. The role involves collaborating with business stakeholders and external vendors to deliver high-quality dashboards and survey solutions that enhance business decision-making.

Information TechnologySaaSSoftwareTechnical SupportWeb Development

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Integrations & Data Connectivity

Automation, Scripting & APIs

Data Analysis & Insights

Backlog & Operational Management

Survey Design & Deployment

Stakeholder Communication

Dashboard & Reporting

Design, configure, and maintain Qualtrics dashboards for real-time KPI monitoring

Create filters, segments, and calculated fields for advanced insights

Automate scheduled report delivery to stakeholders

Export and blend Qualtrics data with Excel, Power BI, Tableau, or Google Data Studio

Manage and maintain XM Directory, including list hygiene, deduplication, and CRM/CDP integrations

Validate vendor-produced dashboards and reports for accuracy and business alignment

Design and maintain integrations between Qualtrics and external systems (Salesforce, AWS S3, Snowflake, BigQuery, Adobe, internal APIs)

Configure Qualtrics APIs and Data Connectors for automated data ingestion and exports

Manage authentication, permissions, and secure data transfers

Collaborate with data engineering teams to align Qualtrics data with enterprise data models

Perform QA and reconciliation of upstream and downstream data flows

Develop Python and SQL scripts for ETL and automation

Create and manage scheduled jobs for recurring integrations

Use Qualtrics Workflows, Actions, and Webhooks for event-based automation

Perform historical data backfills using Qualtrics APIs

Monitor automation pipelines, troubleshoot failures, and implement alerting

Conduct upstream invitation and response data analysis

Clean and transform CSV, JSON, and Excel datasets

Build pivot tables and exploratory analyses to identify trends

QA vendor-delivered datasets and dashboards

Translate data into actionable insights for business partners

Collaborate with BI and marketing analytics teams to merge survey, CRM, and behavioral data

Manage analytics and integration backlogs with business stakeholders

Prioritize work based on business value and urgency

Troubleshoot and resolve production issues related to surveys, dashboards, and integrations

Coordinate with vendors on requirements, QA, SLAs, and deliverables

Document incidents, root causes, and resolutions

Design surveys using advanced logic, branching, quotas, embedded data, and randomization

Configure display logic and dynamic content

Set up email, SMS, and anonymous distributions

Implement and manage Website Feedback and Mobile SDK intercepts

Test surveys end-to-end to ensure accurate data capture

Gather and document business requirements

Present insights and recommendations to stakeholders

Train users on dashboard interpretation and data best practices

Ensure compliance with GDPR, CCPA, and internal data governance standards

Qualification

Qualtrics configurationAPIsIntegrationsData analysisDashboard creationPythonSQLPower BITableauSurvey designVendor managementAgile experienceCommunication skillsDetail-oriented

Required

Deep hands-on experience with Qualtrics configuration, APIs, automation, and analytics

Ability to operate independently in a fast-paced, enterprise environment