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City of Port St. Lucie · 3 weeks ago

Part-Time Customer Service Specialist - Minsky Gym

Port St Lucie, FL

Part-time

Onsite

New Grad, Entry Level

$19.25/hr - $22.13/hr

The City of Port St. Lucie is an equal opportunity employer seeking a Part-Time Customer Service Specialist for Minsky Gym. The role involves monitoring and supervising recreational programs, providing customer service, and processing registrations and payments.

Government Administration

Responsibilities

Keeps the mission, vision, and values of the City of Port St. Lucie at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintains high levels of work and productivity by generating innovative solutions to work situations

Accepts payments and processes receipts for programs and facility rentals. Utilizes RecTrac software and maintains monthly reports regarding memberships and class/program attendance

Accepts registrations for programs and provides customer service. Sells program tickets, memberships to facility, and enters registration for recreation/fitness programs

Monitors, oversees, maintains, and sets up equipment throughout the Recreation/Fitness division, Event Center, Community Center fitness area, and assigned recreational programs such as special events, athletic leagues, center activities and programs, dances, and game room, pickleball, youth and adult athletic leagues, etc

Maintains equipment and facilities by performing manual labor, painting, and semi-skilled work

Maintains facility, inside and outside; performs litter control functions; general janitorial and housekeeping functions; and other manual labor tasks

Sets up chairs and tables for meetings/events/programs and clears area after meetings/events/programs

Disseminates information to public via email, telephone, or in-person

May instruct assigned recreational/ special events, athletic leagues and activities, center programs, dances, hayrides, etc

Assists in front desk/floor coverage to the fitness center and/or recreation desk of the Port St. Lucie Event Center or the Community Center

Assist in fitness and/or recreation division when hosting special events at the Port St. Lucie Event Center, Community Center (and other locations)

Other duties as may be assigned

Qualification

CPR/AED certificationMicrosoft SuiteRecTrac softwareRecreational program knowledgeCustomer serviceOrganizational skillsCommunication skillsTeamwork

Required

Graduation from an accredited high school or possession of an acceptable equivalency diploma required

CPR/AED training is required to be obtained within 270 days from date of hire

Possession of valid driver's license and maintenance of clean driving record required with the ability to obtain a valid Florida driver's license within 30 days from date of hire

Knowledge of Microsoft Suite, including but not limited to Excel spreadsheet software and Microsoft Word processing software

Knowledge of various recreational activities and programs

Skills in organizing activities and promoting a safe environment

Ability to establish and maintain effective working relationships with employees and the public

Ability to plan, organize and carry out daily and special programs

Ability to communicate both orally and in writing

Ability to focus on the positive in every situation

Ability to model respect for individuals, teams, and the organization

Ability to stay centered when challenged

Ability to work under pressure and meet deadlines

Ability to follow through with assigned tasks