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Federal Reserve Bank of San Francisco · 1 day ago

LEU Technician or Senior Technician

Cleveland, OH

Full-time

Onsite

New Grad, Entry, Mid, Senior Level

0+ years exp

The Federal Reserve Bank of Cleveland is dedicated to serving the nation's monetary and financial systems. They are seeking LEU Technicians to support Federal Law Enforcement Officers in protecting the Bank's assets and personnel, ensuring the safety of staff and visitors while performing various administrative and operational tasks.

BankingFinanceFinancial Services

Responsibilities

Receives and processes request for service via telephone and e-mails; receives and records radio transmissions from field officers; monitors Fire Life Safety System, VSS, ePASS, and RaVEN; operates X-Ray machines and entry posts; runs NCIC checks as needed

Protects and provides basic emergency medical/rescue services to all staff, tenants, customers, and visitors while on the premises as required by the District and Department policies and procedures. Dispatches field officers to assignments

Processes access badge changes; fingerprints new employees and contractors for background checks; maintains department record storage and filing systems and performs other associated administrative tasks. Performs duties in support of screening personnel and creating access badges for new hires in the ID room

Accepts and reviews LEU records, managing items consistent with System Record Retention Manual. Assists LEU compliance section with all records required by Audit

Demonstrates behaviors supporting a working environment conducive to positive morale, inclusion, quality, innovation and teamwork

Performs other duties as assigned or requested

Adheres to the Bank's attendance policies through regular and prompt attendance

Qualification

LEU Standard Operating ProceduresCustomer service skillsMicrosoft Office toolsProblem solving skillsPublic speaking skillsRelationship managementTeamwork skillsVerbal communicationWritten communication

Required

High School Diploma/GED and no prior years of related work experience for LEU Technician

High School Diploma/GED and 5 years of related work experience for LEU Technician Senior

Required to pass the Technician Field Training and Evaluation Program

Ability to perform independent research

Working knowledge of Microsoft office tools

Knowledge of regulations, procedures and practices of a specific discipline: LEU Standard Operating Procedures and General Orders

Strong demonstrated customer service skills and strong listening skills

Problem solving and analytical skills

Public speaking skills

Relationship management and teamwork/collaboration skills

Strong verbal and written communication skills

Valid Driver's License Required

Candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment

Company

Federal Reserve Bank of San Francisco

Glassdoor3.6

We are the Federal Reserve Bank of San Francisco—public servants with a mission to advance the nation’s monetary, financial, and payment systems to build a stronger economy for all Americans.

Founded in 1913

San Francisco, California, USA

1001-5000 employees