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McMaster-Carr · 1 day ago

Customer Solutions

Douglasville, GA

Full-time

Onsite

New Grad, Entry Level

$103K/yr - $118K/yr

McMaster-Carr is seeking a Customer Solutions Generalist to join their team, where diverse backgrounds are valued. The role involves guiding customers through product offerings, solving urgent delivery needs, and building long-lasting relationships to enhance customer satisfaction.

Customer ServiceLogisticsManufacturingPublishingSupply Chain Management

Comp. & Benefits

No H1B

Responsibilities

Guiding our customers quickly and effectively through our extensive product offering. You will help customers choose products or answer questions, ensuring they can get their jobs done

Solving urgent delivery and order needs. This can include working with our warehouse and carriers to find the best solution to get customers what they need, when they need it

Growing our diverse customer base by leveraging internal and external resources. Your work will connect people to the products they need

Building long-lasting relationships by anticipating needs and responding to each customer's unique preferences