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Raymond James · 1 day ago

2026 Summer Associate - CM&A Technical Support (St. Petersburg, FL)

Saint Petersburg, Florida - United States

Full-time

Hybrid

New Grad

0+ years exp

Raymond James is one of the largest independent financial services firms in the country, focusing on providing trusted advice and tailored strategies. The Summer Associate will support the Capital Markets & Advisory Technology Support team by assisting with day-to-day technology operations and project work, ensuring smooth technical operations and troubleshooting user issues.

BankingFinancial ServicesInformation TechnologyInsuranceWealth Management

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Provide general technical and operational support to CM&A team members by documenting, tracking, and assisting with the resolution of support requests

Assist with testing, validation, and implementation of system updates and enhancements for CM&A applications and databases

Create and maintain documentation for technical procedures, workflows, and process improvements

Partner with IT teams and business users to identify, troubleshoot, and help resolve software or data-related issues

Compile and analyze recurring system or process issues to recommend areas for improvement

Contribute to departmental projects, administrative activities, and other assignments as directed by the manager

Works independently on assigned projects and tasks, meeting all delivery deadlines

Operates standard office equipment and uses required software applications

Performs other duties and responsibilities as assigned

Qualification

Capital Markets operationsIT service managementAnalytical thinkingSoftware testingTechnical documentationMicrosoft Office SuiteCustomer serviceTeam collaborationProblem-solving

Required

Pursuing a Degree in Computer Science, MIS or related field with a equivalent combination of education, training and/or experience as approved by Human Resources

General Experience - 4 to 6 months

Ability to work effectively both independently and collaboratively within a hybrid team structure

Manage multiple tasks and meet deadlines in a fast-paced, dynamic environment

Deliver excellent customer service and maintain positive working relationships with internal stakeholders

Communicate effectively, both orally and in writing

Establish and maintain effective working relationships

Analytical thinking and problem-solving to assist in identifying and resolving routine technical issues

Communicating clearly and professionally, both verbally and in writing

Using or quickly learning firm-specific tools and support platforms (e.g., Teams, ServiceNow, etc.)

Operating standard office equipment and using or having the ability to learn, required software applications

Attention to detail and accuracy in all assigned work

Preferred

Capital Markets operations and trading systems (preferred but not required)

IT service management principles (ticketing systems, incident response, escalation)

Standard business software applications, including Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

General concepts of system support, documentation, and process improvement

Fundamental concepts, practices, and procedures of a professional office environment

Company

Raymond James

Raymond James provides a range of investment banking services focused on the telecommunications and communications sectors.

Founded in 1962

Atlanta, Georgia, USA

10001+ employees

http://www.raymondjames.com

H1B Sponsorship

Raymond James has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)