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The College Board · 1 day ago

Director, Operations Learning Enablement

United States

Full-time

Remote

Lead/Staff, Director/Executive

$80K/yr - $135K/yr

5+ years exp

College Board is a nonprofit organization that supports millions of students and thousands of test centers through innovative digital assessment delivery. They are seeking a Director of Learning Process Enablement to lead the strategy for learning initiatives, ensuring they align with business goals and enhance operational efficiency across the organization.

Education Management

H1B Sponsor Likely

Responsibilities

Analyze end-to-end learning delivery processes and identify opportunities to standardize workflows, prioritize processes, and increase efficiency

Develop process documentation, SOPs, and enablement toolkits that standardize how content is developed, approved, and deployed across teams

Lead initiatives to improve the usability, accessibility, and performance of learning experiences delivered via LMS and related systems

Collaborate with Operations, Product and Program partners to convert complex processes into learner-ready assets and workflows aligned to organizational goals

Lead the design, implementation and oversight of learning content and systems governance policies including content lifecycle, training repository updates, and content revision SOPs

Establish intake and prioritization processes for learning-related requests ensuring clear alignment with enterprise and learning goals

Serve as a liaison to Operations, Product and Program teams to ensure processes remain smooth, systems are nimble and efficient with governance structures established by the Ops L&D and Knowledge Management teams

Monitor and report on training creation, engagement, and user feedback to establish impact measurements for ongoing metrics and to inform strategic updates

Oversee the planning, execution, and evaluation of cross-functional learning enablement projects from intake to post-launch

Develop and maintain project plans, timelines, and risk mitigation strategies for enablement initiatives and process enhancements

Lead stakeholder forums and working groups to ensure transparency, accountability, and shared ownership in enablement projects

Qualification

Learning operationsProcess managementProgram enablementProject managementGovernance frameworksLMS platformsConfluenceJIRAArticulate 360Project management toolsStakeholder facilitationChange managementCommunication skillsCollaborative approach

Required

5+ years of experience in learning operations, process management, program enablement, or project management within a matrixed organization

Strong track record in building scalable governance frameworks and optimizing learning or knowledge systems (preferably LMS platforms like LearnUpon)

Demonstrated ability to collaborate with cross-functional teams and translate business processes into actionable workflows and enablement plans

Proficiency in tools such as Confluence, JIRA, Articulate 360, and project management systems (e.g., Asana, Smartsheet, or MS Project)

Knowledgeable in content authoring tools with AI integrations and review processes

Excellent written and verbal communication, stakeholder facilitation, and change management methodology and skills

Strategic thinker with the ability to balance big-picture planning with tactical execution

Proven ability to build relationships and influence others to action

The ability to travel 4-6 times a year to College Board offices or on behalf of College Board business

Authorization to work in the United States

A passion for expanding educational and career opportunities and mission-driven work

Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively

Clear and concise communication skills, written and verbal

A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input

A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking

A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success

Authorization to work in the United States

Benefits

We provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive.

Company

The College Board

Glassdoor3.7

College Board is a not-for-profit organization that clears a path for all students to own their future through the Advanced Placement Program, the SAT, Official SAT Practice on Khan Academy, BigFuture, and more.

Founded in 1900

New York, NY, US

1001-5000 employees

http://www.collegeboard.org

H1B Sponsorship

The College Board has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (7)

2024 (9)

2023 (8)

2022 (12)

2021 (5)