Navy Region Hawaii Fleet and Family Readiness (FFR) ยท 1 day ago
Personal Financial Readiness Specialist
Navy Region Hawaii Fleet and Family Readiness (FFR) is seeking a Personal Financial Readiness Specialist to serve as the primary resource for the local installation Fleet and Family Support Center's Personal Financial Management program. The role involves providing financial education, counseling services, and developing programs to enhance financial literacy among military families.
Military
Responsibilities
Support all Fleet and Family Support Programs by serving as the primary resource and subject matter expert for financial-related education and materials and support local commands and area command financial specialists by serving as the primary resource and subject matter expert in tailoring personal financial management information, materials, and education programs to the local area
Develop and implement a program of direct counseling assistance to the total military family, providing financial literacy and education and training to individuals and groups on credit management, savings and investments, consumer affairs, debt liquidation, financial counseling, budget counseling, and other financial-related topics
Handle and resolve complex client problems, utilizing outside agencies and contacts to assist clients with resolutions
Utilize Personal Financial Readiness (PFR) course curricula to conduct training and prepare accompanying resource materials in accordance with the personal and professional training points across the military lifecycle, ensuring only CNIC approved financial educational content and material are used in all training and counseling activities
Provide nonbiased-financial counseling to military members, and upon request, to entitled military family members and other individuals
Handle privacy and confidentiality of all personal identifiable information (PII) provided by the client or encountered during a counseling session in accordance with USN policy
Offer military members, civilians, and their family members referrals to approved external or on-installation agencies for cases that exceed the scope of the PFM program, to ensure clients receive specialized assistance and support, as needed
Conduct Command Financial Specialist (CFS) training
Hold, at least quarterly, an area-wide personal financial management awareness forum or meeting to address current command issues, training on new developments, initiatives, or specific topics of interest, and answer questions CFSs may have
Conduct, at least semi-annually, an informational seminar for area command leaders to provide an introduction and overview of PFM Program services, assistance, and initiatives
Support return and reunion (R&R) efforts underway and active Emergency Family Assistance Center (EFAC) events, when necessary
Serve as the primary point of contact for financial education and counseling services, connecting clients with appropriate resources within the Navy and in the broader community
Liaison with financial institutions located on the installation to promote military and family member awareness and use of their personal financial management counseling and information services
Assist military members with developing the financial portions of their family care plan and appropriate duty screenings
Develop local networks to enhance program delivery
Work with Staff Judge Advocate Legal Assistance in managing complex cases involving foreclosures, evictions, garnishment, and repossessions
Coordinate and refer clients to authorized local agencies, DON counterparts, and client creditors
Collaborate with and provide advice to command leadership and program personnel to leverage insights and coordinate financial readiness programs and services based on policy requirements and unique local area needs
Conduct financial training and transition financial plan reviews for the Transition Assistance Program Maintain and update records, e.g., training attendees, training evaluations, etc., utilizing the Fleet and Family Support Management Information System (FFSMIS) and applicable databases, in a timely and accurate manner
Establish and maintain a library or resource center of current financial information and resources (e.g., bankruptcy laws and options, consumer protection laws, money management, etc.) and provide authorized physical or digital materials to service members
Maintain local PFM Program certification standards IAW with CNIC FFSP certification standards
Attend DOD, DON, and CNIC financial training conferences, meetings, planning sessions, etc
Disseminate financial management information within the local area via newsletters, emails, and social media to inform the local military community of programs and services
Conduct reviews of Standard Operating Procedures (SOPs) and service delivery, based on local area needs, to ensure adherence to established policy, confidentiality, and quality assurance guidelines
Participate in strategic planning, plan for short- and long-term projects (e.g., initiatives, community training, etc.), and utilize CNIC approved self-assessments, feedback from required quarterly personal financial awareness forums, and various measurement tools to identify trends and utilize resources to meet organizational needs
Perform other duties as assigned
Qualification
Required
Must provide proof of U.S. Citizenship or U.S. National
A valid State driver's license is required to operate motor vehicles
Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment
Must meet federal suitability requirements including successful completion of background investigation and obtain/maintain a Secret Security Clearance (T3)
Must be able to travel away from duty station
Must submit an initial Financial Disclosure Statement, OGE-450, and annually thereafter
Must successfully obtain an Accredited Financial Counselor (AFC) (or other Nationally Accredited Financial Certification, pending approval) certification within 2 years of assignment, and maintain AFC continuing education requirements
Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRH Installations
Comprehensive knowledge of a wide range of concepts, principles, and practices covering personal financial management and planning, i.e., financial counseling, budget techniques, credit management, insurance savings, investment, taxes, relocation, retirement planning, and consumer education, issues, advocacy and complaint resolution to research, identify analyze and solve intense and complex financial problems and train individuals and groups on mandatory financial-related topics
Skill in utilizing computer-based training platforms, technological tools, and software applications to deliver training materials, and conduct training and counseling sessions
Skill in developing, planning, organizing, conducting, and facilitating formal educational instruction (c.g", workshops, briefings, trainings, etc.) to large groups on a wide range of financial and consumer awareness topics
Skill in interviewing individuals to establish the nature and extreme financial concerns and issues, assisting in developing their financial goals and plans and determining appropriate referral services and options
Knowledge of management practices and procedures for program development, analysis, planning, and evaluation to support military readiness, retention, and mission accomplishment for personal financial readiness
Skill in using verbal and written communication methods and techniques and various computer software, spreadsheets, word processing, and network programs (e.g., Word, Excel, PowerPoint, FFSC databases) to develop, analyze, evaluate, plan, organize, and clearly, concisely, and logically present facts; coordinate with various authorized civilian and military contacts to assist military members and civilian employees with resolving personal financial issues; and collaborate and network with military services and authorized civilian financial agencies on and off the installation
Skill in collecting, evaluating, and disseminating information and assessing strengths, weaknesses, and needs of serviced population to establish program goals, objectives, and procedures
Applicants must possess a baccalaureate degree from an accredited college
OR Combination of Education and Experience that equips them to serve as a personal financial management counselor
Benefits
Comprehensive benefits package
Access to a range of benefits that are designed to make your federal career very rewarding
Company
Navy Region Hawaii Fleet and Family Readiness (FFR)
OUR VISION Deliver dynamic, innovative, and integrated programs and services that inspire Sailors and Navy families to thrive throughout their military life cycle.
Funding
Current Stage
Late StageCompany data provided by crunchbase