Apply on Employer Site

USAJOBS · 1 day ago

IT Specialist (Sys Admin)

Washington, District of Columbia, USA

Full-time

Onsite

Entry, Mid Level

$70K/yr - $91K/yr

1+ years exp

The Smithsonian Institution is the world’s largest museum, education, and research complex, with 21 museums and the National Zoo. This position is in the National Museum of African American History and Culture (NMAAHC) and is responsible for installing, configuring, troubleshooting, and maintaining hardware and software to ensure the availability and functionality of Museum IT systems.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Installing, configuring, troubleshooting, testing and maintaining hardware and software to ensure the availability and functionality of NMAAHC’s IT systems

Performing administrative duties related to the system administration of IT systems that includes participation in system development lifecycle processes for new or modified systems and assisting with licensing renewals and replacements

Performing research and providing oversight of contract vendors performing work on smaller IT contracts, purchase orders, and/or task orders

Assisting in conducting studies or analysis on existing and new systems that encompass one or more areas of IT (security, applications, LAN/WAN, customer support, audio/video, etc.) and participating in identifying operational improvements, developing and maintaining the enterprise architecture and performing a variety of telecommunication control functions

Assisting with management of IT property inventory and accounting for equipment throughout the museum

Qualification

System AdministrationTechnical SupportIT Systems MaintenanceAudio-Video SystemsContract OversightCustomer ServiceAttention to DetailOral CommunicationProblem Solving

Required

Requires career/career-conditional status or eligibility

Males born after 12/31/59 must be registered with Selective Service

Attention to Detail - Is thorough when performing work and conscientious about attending to detail

Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations

Oral Communication - Expresses information to individuals or groups effectively, taking into account the audience and nature of the information

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations

You qualify for this position if you have one year of specialized experience equivalent to at least the GS-7 level in the Federal Service

Specialized experience is defined as demonstrated experience designing, implementing, and maintaining information technology AND audio-video systems and applications in the museums, arts or education sectors

Supporting the system development lifecycle for new or modified systems and applications

Providing technical customer support to end-users

Providing technical oversight over contractors

Assisting with management of IT property inventory and accounting for equipment

Your resume must be no more than two (2) pages and should clearly demonstrate how your experience aligns with the responsibilities and specialized experience required for this position

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications