NEOGOV · 1 day ago
Director of Store Operations Support (PLCB Retail Operations Manager 2)
Dauphin County, PA
Full-time
Hybrid
Director/Executive
$88K/yr - $134K/yr
7+ years expNEOGOV is seeking a Bureau Director of Store Operations Support for the Pennsylvania Liquor Control Board (PLCB). This role involves coordinating promotional events, providing operational support, leading retail strategies, and ensuring effective implementation of policies and procedures to enhance customer satisfaction and business profitability.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Coordinating promotional events for Fine Wine and Good Spirits
Providing operational support for both store and central office retail operations
Leading the formulation of retail strategies
Overseeing performance analytics
Ensuring the effective implementation of retail policies and procedures
Advising the Director of Retail Operations on all aspects of retail management
Collaborating across various operations to discuss store sales, productivity performance, and the prioritization and review of policies and processes
Evaluating data
Managing budgets
Supporting central office initiatives
Overseeing task management
Establishing productivity standards
Facilitating communication that directly affects field employees and operations
Providing regional and district support
Researching programs and legislation to formulate executive policy recommendations aimed at positioning the PLCB as a leader in the retail industry
Qualification
Required
One year as a State Liquor Store Administrator 2, or PLCB Retail Operations Manager 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
Seven years of liquor store management/administrative experience; or
An equivalent combination of experience and training which includes administrative or management experience involving the review, analysis, and implementation of procedures, policies, and directives in an organization of similar complexity. College education may be substituted for experience on a year-for-year basis, to a maximum of two years
You must meet the PA residency requirement
You must be able to perform essential job functions
A conditional offer of employment will require submission of criminal history reports
You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis
Benefits
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
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2025-10-31
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