NEOGOV · 2 days ago
PLCB Retail Operations Manager 1 - Chief, Store Performance & Data Division
Dauphin County, PA
Full-time
Hybrid
Senior Level
$83K/yr - $117K/yr
7+ years expThe Pennsylvania Liquor Control Board (PLCB) is seeking a skilled Retail Operations Manager 1 to serve as the Division Chief within the Store Performance and Data Division. This role involves managing the development and analysis of retail performance metrics to enhance operational efficiency and inform strategic decisions for the PLCB's financial health.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Manage the development and thorough analysis of essential retail performance metrics
Identify areas for improvement to boost operational efficiency
Provide valuable insights that inform strategic decisions aimed at enhancing the PLCB's financial health and operational effectiveness
Conduct comprehensive analysis of various metrics, including retail sales figures, labor utilization, and inventory data, to identify trends, assess losses, and evaluate profitability
Develop and implement strategies and initiatives aimed at enhancing store performance
Qualification
Required
One year as a State Liquor Store Administrator 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
Two years as a State Liquor Store Administrator 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
Seven years of retail store experience at the manager or assistant manager level which includes administrative and management experience involving the review, analysis, and implementation of procedures, policies, and directives; or
An equivalent combination of experience and training which includes administrative and management experience involving the review, analysis, and implementation of procedures, policies, and directives
You must meet the PA residency requirement
You must be able to perform essential job functions
You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis
Benefits
Health coverage
Vision
Dental
Wellness programs
Multiple retirement and investment plan options
Paid vacation
Paid sick leave
Eight weeks of paid parental leave
Military leave
Paid time off for most major U.S. holidays
Flexible work schedules
Work-from-home opportunities
Internal mobility
Professional development
Workplace charitable giving
Special employee-only discounts and rates on a variety of services and memberships
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
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