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BMO · 2 days ago

Senior Manager, Global Retail Design

Toronto, Ontario, Canada

Full-time

Onsite

Senior Level

$95K/yr - $176K/yr

7+ years exp

BMO is a financial institution that is seeking a Senior Manager for their Global Retail Design team. The role involves leading design initiatives, managing a team, and ensuring that retail spaces align with business goals and brand vision while adhering to regulations.

BankingCrowdfundingFinanceFinancial Services

Responsibilities

Manages and leads a Retail Design team in the execution of real estate strategic initiatives and capital plans to deliver on business and financial goals

Plans and designs exterior and interior spaces within retail and commercial buildings to meet business requirements, brand vision and in accordance with environmental, safety, or other regulations to minimize adverse environmental impact and maximize energy conservation

Governs and evolves Retail Design Guidelines used across the retail portfolio to support the current vision, strategy, and operation of the Bank’s physical channels (i.e. branches and ATMs), engage customers, and meet their needs

Acts as a consultant to translate business requirements into physical premises

Works with third party designers and architects to design facilities from concept to execution, including building and interior architecture, detailing furniture and fixtures, and selecting finishes and materials

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do

Ensures alignment between values and behaviour that fosters diversity and inclusion

Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through

Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders

Attracts, retains, and enables the career development of top talent

Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance

Provides strategic input into business decisions as a trusted advisor

Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group

Acts as a subject matter expert on relevant regulations and policies

May network with industry contacts to gain competitive insights and best practices

Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals

Conducts independent analysis and assessment to resolve strategic issues

Develops the business case by identifying needs, analyzing potential options and assessing expected return on investment

Recommends business priorities, advises on resource requirements, and develops roadmap for strategic execution

Acts as the prime subject matter expert for internal/external stakeholders

Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution

Leads/supports contract negotiations with vendors, balancing cost, risk, and performance

Prepares scale drawings or architectural designs using computer-aided design and related tools

Prepares information required for design, structure specifications, materials, colour, equipment, estimated costs, or construction time

Integrates engineering elements into unified architectural designs

Consults with clients to determine functional or spatial structural requirements

Develops final construction plans that include aesthetic representations of the structure or details for its construction

Conducts periodic on-site observations of construction work to monitor compliance with plans

Monitors the work of specialists (e.g. electrical engineers, mechanical engineers, interior designers, sound specialists) to ensure optimal form / function of designs or structures

Plans layouts of structural architectural projects

Performs predesign services, such as feasibility or environmental impact studies

Inspects proposed building sites to determine suitability for construction

Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders

Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine

Implements changes in response to shifting trends

Broader work or accountabilities may be assigned as needed

Qualification

ArchitectureInterior DesignDesign ManagementBuilding CodesAutoCADRevitLEED AccreditationProject ManagementAnalytical SkillsCommunication SkillsCollaboration SkillsProblem-Solving Skills

Required

Typically 7+ years of relevant and progressive experience leading design teams and delivering design management support to a portfolio across North America

Post-secondary degree in Architecture, Interior Design, or an equivalent combination of education and experience with related certification (e.g. OAA, CACB, AIA, NCIDQ, ARIDA, CIDA) is required

Thorough understanding of design industry best practices and/or innovative design to be translated into implementation

Ability to create floor plans based on industry standard programs (e.g. AutoCAD, Revit, Bluebeam, Photoshop, Illustrator, email, PowerPoint)

Thorough understanding of building and related codes and accessibility guidelines for North America

Excellent experience with architecture and/or interior design techniques, tools, and principles involved in the production of precision technical plans, blueprints, drawings, and models

Thorough knowledge of materials, methods, and tools involved in building construction and repair

Strong knowledge of the principles and processes for customer needs assessment, meeting quality standards for services, and evaluating customer satisfaction

Seasoned professional with a combination of education, experience and industry knowledge

Verbal & written communication skills - In-depth / Expert

Analytical and problem-solving skills - In-depth / Expert

Influence skills - In-depth / Expert

Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert

Able to manage ambiguity

Data driven decision making - In-depth / Expert