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Commonwealth of Pennsylvania · 1 day ago

Director of Store Operations Support (PLCB Retail Operations Manager 2)

Dauphin County, PA

Full-time

Hybrid

Director/Executive

7+ years exp

The Commonwealth of Pennsylvania is seeking a Bureau Director of Store Operations Support for the Pennsylvania Liquor Control Board (PLCB). This role involves coordinating promotional events, providing operational support for retail operations, and formulating retail strategies while fostering a culture of continuous improvement. The director will also oversee performance analytics and advise on retail management aspects.

Non Profit

No H1B

Responsibilities

Coordinating promotional events for Fine Wine and Good Spirits

Providing operational support for both store and central office retail operations

Leading the formulation of retail strategies

Overseeing performance analytics

Ensuring the effective implementation of retail policies and procedures

Advising the Director of Retail Operations on all aspects of retail management

Collaborating across various operations to discuss store sales, productivity performance, and the prioritization and review of policies and processes

Evaluating data

Managing budgets

Supporting central office initiatives

Overseeing task management

Establishing productivity standards

Facilitating communication that directly affects field employees and operations

Providing regional and district support

Researching programs and legislation to formulate executive policy recommendations aimed at positioning the PLCB as a leader in the retail industry

Qualification

Liquor store managementOperational excellencePerformance analyticsPolicy implementationBudget managementLeadershipProblem-solvingCommunication

Required

One year as a State Liquor Store Administrator 2, or PLCB Retail Operations Manager 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or

Seven years of liquor store management/administrative experience; or

An equivalent combination of experience and training which includes administrative or management experience involving the review, analysis, and implementation of procedures, policies, and directives in an organization of similar complexity. College education may be substituted for experience on a year-for-year basis, to a maximum of two years

You must meet the PA residency requirement

You must be able to perform essential job functions

A conditional offer of employment will require submission of criminal history reports

You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis