Sphere Entertainment Co. · 1 day ago
VP Food & Beverage Operations
Las Vegas, NV
Full-time
Onsite
Director/Executive
$160K/yr - $250K/yr
15+ years expSphere Entertainment Co. is a premier live entertainment and media company. The VP of Food & Beverage Operations will be responsible for directing the food and beverage operations within Sphere, overseeing various aspects such as concessions, bars, catering, and culinary operations while ensuring excellence in service and operational standards.
ConcertsEventsMedia and Entertainment
Responsibilities
Responsible for driving operational and service excellence through product, people, quality, and innovation standards while collaborating with MSG and Venue management
Leads the operation of customer, employee and vendor experience, and ensures baseline programs are in place throughout MSG Sphere
Leads all food and beverage related venue site coordination and internal commissioning, liaising with project food service equipment contractor, MEP contractors, design team, site coordination/construction team, venue management team, and local regulatory jurisdictions
Drives and supports operational excellence at MSG Sphere while initiating action plans relating to food and beverage service, standards, supply management and DOH compliance
Consistently upgrades food quality, concept, beverage service, product, efficiency and presentation in within MSG
Implement, monitor and manage the necessary staffing levels, cost controls, food and beverage cost, and payroll compliance to maximize profit and expected levels of service
Ensures quality control for guest experience and product development in a dynamic and innovative environment and evaluates through firsthand observation, objective feedback and interaction. Creates and executes on applicable action items in a timely manner
Remains current with industry and market developments, competitive set and product
Guides management team to operate efficiently as it relates to service levels and guest satisfaction
Reviews and analyzes financial and operating reports daily and initiates action to improve performance. Uses internal data sources such as financial reports, event P&L’s, KPI’s, event schedules and production budgets to monitor ongoing performance against established standards and objectives
Keep apprised of all operational aspects, public relations concerns, financial and technological changes
Responsible for providing the highest level of guest service within a secure and safe environment for our guests and employees during all events and public functions
Actively participates in the negotiation of labor agreements and maintains positive labor relations with all key stakeholders. Ensures adherence to labor agreements
Support other venue food & beverage operations as directed by senior management
Foster and maintain a positive and productive environment for all employees
Qualification
Required
Minimum 15 years of Food & Beverage Operational Management senior level experience with direct responsibility for supervising and directing staff across a wide range of operating functions within a large arena, theater, or entertainment complex strongly preferred
Previous experience in the capacity of hospitality General Manager or Vice President Food & Beverage
Four-year degree in Hotel/Restaurant Management, Event Management, Business Management or an equivalent combination of education and experience is required
Demonstrated knowledge of Collective Bargaining Agreements (CBA) and the ability to manage a diverse workforce of non-union and/or union and internal and/or third-party employees required
Contract negotiation experience is strongly desired
Multi-property culinary and front of the house experience (Concessions, Bars, Lounges, Fine Dining Restaurants, Multi-property fast food) is necessary
Ability to set standards while developing metrics to audit and ensure compliance is essential
Experience interacting with C-Suite Management teams, and all levels of employee population
Extensive knowledge of Department of Health (DOH) codes and guidelines required
Ability to analyze and interpret financial data with an emphasis on a budget planning model necessary
P&L management and capital planning experience required
Knowledge of food & beverage inventory systems and controls required
In depth knowledge of facility management and local fire and building codes required
Excellent verbal & written communication, organizational and time management skills required
Must be able to multi-task and prioritize in a deadline-oriented environment
PC skills including MS Word, Excel, Outlook, and PowerPoint
Possess exceptional attention to detail and strong follow-up skills necessary
Experience in managing cross functional teams and building relationships
Successful track record of measuring improvements in customer satisfaction and loyalty
Demonstrates integrity, tact, diplomacy and a commitment to company values, and principles while ensuring the upmost consistency
Skilled at working collaboratively and in a team environment
Adept at maintaining a positive, open, approachable, and professional relationship with a diverse group of peers, managers, and subordinates
Problem solving, reasoning, motivational and organizational abilities are used often
Strong interpersonal and guest service skills
Able to work under pressure and meet deadlines, while managing multiple tasks
Extensive walking, sitting, standing for long periods; desk functions inclusive of typing
Must be able to work a flexible schedule inclusive of days, weekends, nights, and holidays required
Ability to travel through MSG venues as necessary
Certifications: Alcohol Awareness (TAM) Card, Food Handler's Card
Preferred
Local knowledge of Las Vegas, Clark County and/or Nevada local regulations and standards preferred
Benefits
Upskilling employees’ talents and strengths
Robust set of tools and resources to help employees understand their interests and purpose
Harness their talents and obtain the skills they need to reach the next step in their careers
Growth and longevity for our employees are top priorities here.
Company
Sphere Entertainment Co.
Sphere Entertainment Co. is a premier live entertainment and media company.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$225MKey Investors
Point72
2024-06-25Post Ipo Equity
2023-12-05Post Ipo Debt· $225M
2020-04-09IPO
Leadership Team
Felicia Yue
Executive Vice President, Chief Technology Officer
Robert Langer
Chief Financial Officer and Treasurer
Recent News
2026-01-06
2026-01-06
MarketScreener
2026-01-05
Company data provided by crunchbase