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Commonwealth of Pennsylvania · 1 day ago

Tourist Information Supervisor

Northampton County, PA

Full-time

Onsite

Entry, Mid Level

1+ years exp

Commonwealth of Pennsylvania is seeking a Tourism Information Supervisor to enhance visitor experiences at Pennsylvania’s Welcome Center. The role involves leading customer service initiatives and overseeing operations to ensure accurate information delivery to travelers.

Non Profit

Responsibilities

Oversee the operations of PENNDOT Welcome Centers

Ensure that your team delivers accurate and efficient information to travelers

Represent the Commonwealth of Pennsylvania by warmly greeting and assisting visitors

Maintain a comprehensive understanding of the state's highways, transportation systems, attractions, recreational areas, events, weather, accommodations, and tourist sites

Enhance public relations

Facilitate internal and external communications to optimize operations

Participate in quarterly meetings focused on events, programs, and services

Qualification

Customer servicePublic relationsSupervisory experienceTourism knowledgeLeadership skills

Required

One year as a Tourist Information Counselor (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or

Two years of experience in work involving public contact; or

An equivalent combination of experience and training

You must be able to perform essential job functions