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Leybold · 1 day ago

Virtual Sales Engineer (VTS) - Southwest (Remote)

United States

Full-time

Remote

Entry, Mid Level

1+ years exp

Leybold is a global leader in vacuum technology, seeking a Virtual Sales Engineer to serve as the primary contact for customers while driving sales in open territories. This role involves facilitating interactions between sales and technical teams, managing customer relationships, and promoting service products to enhance customer satisfaction and boost sales initiatives.

Machinery ManufacturingManufacturing

Responsibilities

Acting as a principal liaison for customers engaged in pre- and post-sale activities

Take owneership of your designated teritorry, including re-engaging lapsed service customers, thereby driving revenue and enhancing customer satisfaction

Serving as the primary contact for customers, guiding them through the sales process and ensuring they receive timely and accurate information on our offerings

Working collaboratively with outside sales personnel to ensure comprehensive support and coverage of customer needs across all service lines

Following up on leads generated through marketing efforts, while also providing requested quotes for the Service Business Line

Delivering a general overview of all Service Products and demonstrating product benefits to potential clients

Proactively managing open territory while also revitalizing relationships with lapsed service customers to boost sales initiative

Collaborating with the applications and tech support teams to propose tailored product alternatives that align with customer needs

Identifying opportunities for cross-selling additional Leybold products, including field services and service contract options

Enhancing the overall satisfaction of our business lines through improved performance, which leads to greater efficiency in operational practices

Actively promoting sustainable practices by reducing the need for commuting, which also reflects our responsibility towards reducing our environmental footprint

Maintaining meticulous customer databases and thoroughly documenting all customer interactions and activities using our Customer Relationship Management (CRM) system

Developing professional networks by actively engaging in lab and factory visits, enabling you to gain a deeper understanding of our operations and products

Upholding the company culture that nurtures early-career professionals, helping them align with the expectations and values of our group

Taking advantage of in-office work to receive immediate support and guidance from colleagues, facilitating faster learning and adaptation to the role

Completing additional duties as directed by management, demonstrating flexibility and a team-oriented attitude

Qualification

Technical sales experienceCRM applicationsVacuum equipment knowledgeBachelor's degree in EngineeringMS Office proficiencyCustomer-centric approachFluency in SpanishExceptional communication skillsCritical thinkingAdaptability