NextLabs · 1 day ago
Director Of It Operations
United States
Full-time
Remote
Director/Executive
8+ years expNextLabs, Inc. provides zero trust data-centric security software and is seeking a Director of IT Operations. This role is responsible for managing the company’s enterprise systems, including cloud services, infrastructure, and business applications, while ensuring operational excellence and strategic planning within the IT department.
Enterprise SoftwareRisk ManagementSoftware
Responsibilities
Lead the IT department’s operational and strategic planning, including fostering innovation, planning projects and organizing and negotiating the allocation of resources
Manage and maintain the Company’s networks and cloud infrastructure including, but not limited to the following: planning, installing, configuring, and supporting computer hardware and software for all networking, server and desktop environment, and business systems
Manage 24/7 critical production support applications
Coordinate daily support issues of various sites to ensure systems are operational with high degree of reliability
Manage and maintain documented inventory of software licenses, inventory of computers and other hardware, network, system and network backup procedures, and any other IT processes
Implement appropriate technology to proactively monitor and protect the IT infrastructure
Monitor security of all technology, including network account passwords and maintenance of IP addresses
Perform basic and advanced system maintenance, repairs, backups, software patches, and upgrades and ensure releases stay current
Establish and implement processes and procedures to keep the computing and networking systems running in excellent condition
Inform business units of current and future IT activities and projects so that they have a clear understanding of IT plans
Research current and potential resources and services. Identify opportunities for improvement and make constructive recommendations
Manage IT staff, including recruitment, supervision, scheduling, development, and evaluation
Troubleshoot and provide effective technical support for all technology issues
Manage and prioritize multiple projects to meet deadlines
Qualification
Required
Bachelor's degree in Computer Science, engineering, or equivalent
8+ years of progressive IT experience with at least 3 year of management experience
Solid understanding of Windows OS, Active Directory, Terminal Servers, SQL, Office365, and distributed computing client-server, network-wide file system concepts (NFS, NIS), DNS/WINS/DHCP, Gateway/firewalls, LAN/WAN (TCP/IP, routing etc.), VMware, Docker / Kubernetes
Requires strong technical knowledge of server hardware, operating systems, protocols, standards, and best practices, as well as desktop technologies such as Terminal Services, Desktops, and Laptops
Must be able to communicate, partner, and provide technical support to the cross functional teams
Proven analytical and problem-solving skills
Self-motivated, ability to work with little supervision, possessing excellent interpersonal skills, working effectively with vendors and various levels of employees
Preferred
AWS / Azure Certifications
MCSA
CompTIA Linux+
CCNA Certification
Working knowledge of Azure / AWS / GCP cloud environment
Company
NextLabs
NextLabs provides policy-driven information risk management software for Global 5000 enterprises.
51-200 employees
H1B Sponsorship
NextLabs has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (3)
2022 (1)
2020 (3)
Funding
Current Stage
Growth StageLeadership Team
Keng Lim
CEO and Founder
Recent News
2025-11-04
Company data provided by crunchbase