CommScope · 2 days ago
Site Reliability Manager
Sunnyvale, CA
Full-time
Hybrid
Director/Executive
$136K/yr - $200K/yr
12+ years expCommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. RUCKUS Networks is seeking an experienced Site Reliability Engineering (SRE) Manager to lead operations teams in transforming traditional operations into modern SRE practices, driving operational excellence and ensuring 24/7 operational stability for infrastructure.
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No H1B
Responsibilities
Lead and develop engineering managers and technical operations engineers across India and APAC time zones
Build a collaborative team culture that emphasizes knowledge sharing, automation, and operational excellence
Mentor engineering managers to strengthen leadership capabilities and technical expertise
Set clear performance expectations and provide ongoing coaching for growth
Partner cross-functionally with Product, Security, Development, and global operations teams
Own 24/7 operational stability for India/APAC, including incident response, escalation, and post-incident reviews
Drive comprehensive incident management: alert handling, outage response, and root cause analysis (RCA/CAR)
Transform traditional operations into modern SRE practices using SLOs, error budgets, and reliability engineering
Implement robust monitoring and alerting with APM tools, dashboards, and automation frameworks
Lead technical project delivery with clear timelines, resource planning, and stakeholder communication
Apply structured project management methodologies for visibility to senior leadership
Drive automation initiatives to reduce manual toil and improve reliability
Oversee change management processes with proper documentation and training
Manage infrastructure automation using Terraform, Kubernetes, and cloud platforms (GCP/AWS)
Develop operational roadmaps aligned with business and technical strategies
Provide executive-level reporting on operational metrics, project status, and team performance
Collaborate with US operations teams to ensure seamless global coverage
Build high-performing technical teams through effective hiring, development, and retention strategies
Qualification
Required
12+ years in Site Reliability Engineering (SRE), with 6+ years leading SRE, DevOps, or infrastructure teams
Proven experience mentoring engineering managers and developing leadership talent
Track record of transforming traditional operations or NOC teams into modern SRE organizations
Strong project management skills with Agile/Kanban experience and JIRA proficiency
Excellent communication skills, including executive-level presentations
Deep SRE expertise: incident management, on-call systems, monitoring, and reliability engineering
Infrastructure automation experience with Terraform, Kubernetes, Docker, and CI/CD pipelines
Cloud platform proficiency (GCP/AWS), including networking, security, and cost optimization
Monitoring and observability experience with Prometheus, Grafana, APM tools, and log aggregation
24/7 operations experience with global team coordination and escalation management
Change management and compliance experience (SOC2, security reviews, audits)
Strong foundation in Linux systems, networking protocols, and security practices
Benefits
Medical, dental, and vision plans
Life and accidental death insurance
A 401(k) plan
Participation in the Company’s Incentive Plan
Eleven paid holidays in a full calendar year
Two weeks of paid vacation (prorated based on start date)
Other leave options
Company
CommScope
CommScope Enterprise Solutions, a division of CommScope, Inc., offers a complete portfolio of network infrastructure solutions that enable
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$100M2013-10-25IPO
2009-03-23Debt Financing· $100M
Leadership Team
Charles Cheevers
Chief Technology Officer
Cornel Ciocirlan
CTO EMEA & VP, Global Telco Market Management
Recent News
Morningstar.com
2025-12-05
2025-12-04
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