Veracity Software Pvt. Ltd. · 1 day ago
Project Manager – Enterprise Survey Platform (Qualtrics)
Torrance, AK
Full-time
Onsite
Senior Level
5+ years expVeracity Software Pvt. Ltd. is seeking a Project Manager for their Enterprise Survey Platform utilizing Qualtrics. The role involves leading the delivery of enhancements and capabilities for enterprise-wide survey and Voice of Customer initiatives, coordinating across various teams and vendors to ensure successful project execution.
Information Technology & Services
Responsibilities
Own and maintain the project plan, milestones, timelines, and dependencies
Drive day-to-day execution across survey builds, dashboards, integrations, QA, and UAT
Coordinate tasks across business teams, IT, vendors, and QA resources
Track delivery progress and proactively escalate delays or risks
Maintain and manage RAID logs (Risks, Actions, Issues, Dependencies)
Manage delivery and communication with Qualtrics and Client
Ensure clarity on scope, deliverables, timelines, and acceptance criteria
Facilitate requirement handoffs, change requests, and delivery sign-offs
Monitor vendor quality and readiness for testing and deployment
Serve as the central point of contact for the Enterprise Survey Platform program
Prepare and deliver weekly status reports, dashboards, and executive updates
Facilitate stakeholder meetings, working sessions, and governance forums
Track business readiness and support rollout communications
Partner with Business Systems Analysts and QA teams to plan and execute testing cycles
Ensure UAT readiness (scripts, environments, data, testers)
Coordinate deployment, cutover readiness, and go-live checkpoints
Ensure scope clarity and enforce effective change control
Track budget usage and vendor SOW alignment
Maintain required documentation and audit artifacts (plans, approvals, reports)
Track progress on survey builds, dashboards, and integrations
Lead weekly delivery and working sessions with vendors and stakeholders
Facilitate sprint/work-package planning and requirement clarifications
Monitor QA/UAT progress and ensure defect resolution
Deliver executive-level status updates and dashboards
Proactively manage risks and drive issue resolution
Qualification
Required
5+ years of IT Project Management experience
Experience managing vendor-delivered technology programs
Proven ability to manage cross-functional teams and external partners
Strong project planning, RAID management, and delivery governance skills
Experience coordinating UAT and structured deployment cycles
Proficiency with Jira, Confluence, or similar project management tools
Excellent executive-level communication and reporting skills
Preferred
Experience with Qualtrics, enterprise survey, or Voice of Customer programs
Background in digital product delivery, CX analytics, CRM, or MarTech platforms
Understanding of data privacy and governance (GDPR, CCPA)
Company
Veracity Software Pvt. Ltd.
At Veracity, if you have an idea you want to validate, a product you need to build, or an existing product that needs optimization, our teams are trained to jump in wherever needed.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase