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Mambo Seafood Restaurants · 3 months ago

Associate Director, Clinic Operations

Greenville, SC

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Mambo Seafood Restaurants is aiming to expand its spine and joint care services across the southeast. The Associate Director of Clinic Operations will oversee general clinic and ASC operations, implementing goals and policies while ensuring exceptional patient care and operational efficiency.

Food & Beverages

Diversity & Inclusion

Responsibilities

Provide leadership for daily general clinic operations, establishing and implementing goals, objectives, policies, procedures, and systems for clinical and ancillary departments within the state of South Carolina

Project manage initiatives as directed by the Director of Clinic Operations or COO, contributing to process improvement and positive P&L growth

Develop and implement long-range plans with a focus on employee improvement and growth

Participates in the selection and training of all clinic staff to promote positive workplace performance

Participates in staff supervision, performance evaluation, merit increases, and disciplinary actions

Serve as a liaison between senior leadership and employees, promoting staff performance improvement while ensuring leadership is aware of all staff feedback

Partner and collaborate with physicians, mid-level providers, and Administration to ensure clinical standards, regulatory requirements, and operational workflows support the overall company mission

Assist in the development and maintenance of de novo locations within the State of South Carolina

Project manage integration of acquisitions or mergers within the State of South Carolina

Serves as a liaison between clinic and external agencies as needed

Performs other duties as assigned

Qualification

Healthcare operations managementEHR (EClinicalWorks)Microsoft OfficeProject managementCustomer service skillsMulti-lingualLeadership skillsCommunication skillsProblem-solving skillsEmotional intelligence

Required

5+ years of healthcare operations management experience required

Bachelor's Degree required

Cohesive leadership and customer service skills required

Knowledge of principles and practices of planning and management sufficient to manage, direct, and coordinate the operation of a health care organization

Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve clinic objectives

Ability to become a core trainer and super user of EHR (EClinicalWorks)

Excellent communication skills, both verbal and written, with ability to read, write, and speak in English fluently

Strong interpersonal, leadership, and problem-solving skills, and the ability to address issues with staff

Ability to train, mentor, and motivate staff

Emotional intelligence and manner while assessing performance of employees/performance standards, implementing change, ensuring accountability, and rewarding achievement

Ability to competently use Microsoft Office, including Word, PowerPoint, Excel, and appropriate practice management software

Must be willing to travel to all assigned locations within South Carolina