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Laveer Engineering · 3 months ago

Lead Analyst - Outage Support Services

United States

Full-time

Remote

Senior Level

$117K/yr - $146K/yr

5+ years exp

Westinghouse Electric Co is an innovative company focused on providing clean energy solutions. As a Lead Analyst on the Outage Support Services team, you will serve as a Subject Matter Expert for systems, data, and processes, ensuring accuracy and timeliness in project inputs and outputs.

Industrial EngineeringMechanical EngineeringService Industry

Responsibilities

Perform expert oversight of Bid to Bank related functionality, including the access and review of Sales Orders and Releases, and oversight management of Project Systems

Facilitate resolutions of complex CATS payroll issues

Facilitate resolutions of complex invoicing reconciliation and support including billing discrepancies

Provide liaison analytics with rate management and union finance (dues, deductions, fringe benefits, base wage factors, shift premiums, grievance pay)

Perform Root cause under/over payment analysis / problem solving

Troubleshoot and resolve EP1 systems, interfaces and process issues according to SLAs and business requirements

Provide SME (Subject Matter Expert) support for Union/Non-Union Audits

Build and maintain strong relationships with business unit leaders, department heads, and key stakeholders across the organization and partner teams (Recruiting, HRIS, Payroll, Invoicing, Labor Relations, Change Management, & IT)

Lead testing activities for 9114 related SAP Mods/Enhancements

A key SME (Subject Matter Expert) to collaborate on design with the Program Management system enhancement initiatives

Serve as the primary point of contact for IT-related inquiries, requests, and testing from assigned business units

Collaborate with stakeholders to understand their goals, pain points, and requirements, and translating them into IT strategies and solutions

Facilitate resolution of complex Prevailing Wage inquiries

Lead Team support - foster a collaborative environment by being approachable, supportive, and willing to share knowledge and resources which include mentoring and peer checking as needed

Special Projects (as required)

Work closely with the Manager of OSS

Qualification

SAP Bid to Bank workflowIT data managementSupport organization experienceBachelor's degree

Required

Bachelor's degree in business or related field

5+ years of relevant working experience required

Expert understanding of the SAP Bid to Bank workflow (i.e. CRM, contract setup elements, cost accumulation, reconciliation, invoicing)

Preferred

10+ years of relevant working experience strongly preferred

Advanced background in IT data management

Experience working in a support organization (shared services, help desk, triage, ticketing)

Benefits

Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options

Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members

401(k) with Company Match Contributions to support employees' retirement

Paid Vacations and Company Holidays

Opportunities for Flexible Work Arrangements to promote work-life balance

Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers

Global Recognition and Service Programs to celebrate employee accomplishments and service

Employee Referral Program