Veracity Software Pvt. Ltd. ยท 1 day ago
Senior Qualtrics Analyst
Torrance, CA
Full-time
Hybrid
Senior LevelVeracity Software Pvt. Ltd. is seeking a Senior Qualtrics Analyst to support advanced survey analytics and system integrations using the Qualtrics XM platform. The role involves collaborating with business stakeholders and data engineering teams to deliver high-quality dashboards, reports, and survey solutions that drive business decision-making.
Information Technology & Services
Responsibilities
Design, configure, and maintain Qualtrics dashboards for real-time KPI monitoring
Create filters, segments, and calculated fields for advanced insights
Automate scheduled report delivery to stakeholders
Export and blend Qualtrics data with Excel, Power BI, Tableau, or Google Data Studio
Manage and maintain XM Directory, including list hygiene, deduplication, and CRM/CDP integrations
Validate vendor-produced dashboards and reports for accuracy and business alignment
Design and maintain integrations between Qualtrics and external systems (Salesforce, AWS S3, Snowflake, BigQuery, Adobe, internal APIs)
Configure Qualtrics APIs and Data Connectors for automated data ingestion and exports
Manage authentication, permissions, and secure data transfers
Collaborate with data engineering teams to align Qualtrics data with enterprise data models
Perform QA and reconciliation of upstream and downstream data flows
Develop Python and SQL scripts for ETL and automation
Create and manage scheduled jobs for recurring integrations
Use Qualtrics Workflows, Actions, and Webhooks for event-based automation
Perform historical data backfills using Qualtrics APIs
Monitor automation pipelines, troubleshoot failures, and implement alerting
Conduct upstream invitation and response data analysis
Clean and transform CSV, JSON, and Excel datasets
Build pivot tables and exploratory analyses to identify trends
QA vendor-delivered datasets and dashboards
Translate data into actionable insights for business partners
Collaborate with BI and marketing analytics teams to merge survey, CRM, and behavioral data
Manage analytics and integration backlogs with business stakeholders
Prioritize work based on business value and urgency
Troubleshoot and resolve production issues related to surveys, dashboards, and integrations
Coordinate with vendors on requirements, QA, SLAs, and deliverables
Document incidents, root causes, and resolutions
Design surveys using advanced logic, branching, quotas, embedded data, and randomization
Configure display logic and dynamic content
Set up email, SMS, and anonymous distributions
Implement and manage Website Feedback and Mobile SDK intercepts
Test surveys end-to-end to ensure accurate data capture
Gather and document business requirements
Present insights and recommendations to stakeholders
Train users on dashboard interpretation and data best practices
Ensure compliance with GDPR, CCPA, and internal data governance standards
Qualification
Required
Deep hands-on experience with Qualtrics configuration, APIs, automation, and analytics
Design, configure, and maintain Qualtrics dashboards for real-time KPI monitoring
Create filters, segments, and calculated fields for advanced insights
Automate scheduled report delivery to stakeholders
Export and blend Qualtrics data with Excel, Power BI, Tableau, or Google Data Studio
Manage and maintain XM Directory, including list hygiene, deduplication, and CRM/CDP integrations
Validate vendor-produced dashboards and reports for accuracy and business alignment
Design and maintain integrations between Qualtrics and external systems (Salesforce, AWS S3, Snowflake, BigQuery, Adobe, internal APIs)
Configure Qualtrics APIs and Data Connectors for automated data ingestion and exports
Manage authentication, permissions, and secure data transfers
Collaborate with data engineering teams to align Qualtrics data with enterprise data models
Perform QA and reconciliation of upstream and downstream data flows
Develop Python and SQL scripts for ETL and automation
Create and manage scheduled jobs for recurring integrations
Use Qualtrics Workflows, Actions, and Webhooks for event-based automation
Perform historical data backfills using Qualtrics APIs
Monitor automation pipelines, troubleshoot failures, and implement alerting
Conduct upstream invitation and response data analysis
Clean and transform CSV, JSON, and Excel datasets
Build pivot tables and exploratory analyses to identify trends
QA vendor-delivered datasets and dashboards
Translate data into actionable insights for business partners
Collaborate with BI and marketing analytics teams to merge survey, CRM, and behavioral data
Manage analytics and integration backlogs with business stakeholders
Prioritize work based on business value and urgency
Troubleshoot and resolve production issues related to surveys, dashboards, and integrations
Coordinate with vendors on requirements, QA, SLAs, and deliverables
Document incidents, root causes, and resolutions
Design surveys using advanced logic, branching, quotas, embedded data, and randomization
Configure display logic and dynamic content
Set up email, SMS, and anonymous distributions
Implement and manage Website Feedback and Mobile SDK intercepts
Test surveys end-to-end to ensure accurate data capture
Gather and document business requirements
Present insights and recommendations to stakeholders
Train users on dashboard interpretation and data best practices
Ensure compliance with GDPR, CCPA, and internal data governance standards
Advanced survey configuration, logic, and embedded data
Dashboard creation, segmentation, and calculated fields
XM Directory management and panel automation
Workflows, Actions, and Webhooks
Website Feedback and Mobile SDK deployments
Strong experience with Qualtrics REST APIs
Integrations with Salesforce, AWS S3, Snowflake, BigQuery, Adobe
OAuth2 authentication, API rate limits, and error handling
Python (Pandas, Requests, NumPy)
SQL for ETL and analytics
Advanced Excel / Google Sheets (pivots, formulas, lookups)
Power BI, Tableau, or Google Data Studio
Survey analytics (NPS, CSAT, driver analysis)
Strong data QA and validation skills
Backlog and incident management experience
Strong documentation and communication skills
Ability to work across Agile (Scrum/Kanban) environments
Vendor management and cross-functional collaboration
Highly detail-oriented with a focus on data quality
Preferred
PowerShell or Bash scripting
Company
Veracity Software Pvt. Ltd.
At Veracity, if you have an idea you want to validate, a product you need to build, or an existing product that needs optimization, our teams are trained to jump in wherever needed.
Founded in 2010
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase