Fresco · 1 week ago
Director, Solutions Architecture (Implementation & Sales Engineering)
United States
Full-time
Remote
Director/Executive
7+ years expFresco is a smart kitchen platform trusted by leading appliance brands around the world to build and scale connected cooking experiences. As the Director of Solutions Architecture, you will lead the function that bridges customer needs with Fresco’s technical capabilities, shaping product positioning and ensuring successful client adoption.
AppsCookingSoftware
Responsibilities
Build and lead the function, establishing frameworks, processes, and standards for technical discovery, scoping, and onboarding
Provide thought leadership on how customers can best leverage Fresco’s platform and integrations
Lead technical discovery with enterprise and mid-market prospects, uncovering requirements
Ensure the sales team is equipped with the right technical narratives, tools, and materials to win deals, upsell and cross-sell
Oversee high-quality product demonstrations, proofs-of-concept, and integration walkthroughs
Define and oversee scalable implementation methodologies that ensure fast, predictable customer onboarding
Lead complex technical onboarding sessions, data configuration, and integration setup alongside Delivery and Product
Serve as an escalation point for complex or high-value implementations
Act as a senior 'voice of the customer,' shaping product roadmap discussions and influencing platform improvements
Work closely with Product, Engineering, and Delivery to refine integration capabilities, data workflows, and customer-facing processes
Oversee the creation of technical documentation, best practice guides, and reusable assets for both internal and external audiences
Qualification
Required
7–10+ years of experience in Sales Engineering, Solutions Consulting, or Implementation within a SaaS or technology environment, including experience operating at Senior Manager or Director level
Strong understanding of SaaS architecture, APIs, integrations, and data flows; able to dive deep when needed
Exceptional communicator who can translate complex technical concepts into clear, business-focused value
Demonstrated ability to build and scale customer-facing technical processes
Comfortable leading in a fast-moving, high-growth environment with multiple stakeholders and competing priorities
Highly collaborative with strong leadership presence and a bias toward action
Proven ability to influence Product, Engineering, and Commercial leadership
Preferred
Understanding of hardware and a cooking interest is a distinct advantage
Fluency in English required; additional European languages a plus
Benefits
Competitive, market driven salaries
Equity
A hybrid working model
Meaningful share options as part of our Employee Share Option Scheme
Flexible, hybrid or remote work model to suit your needs
Company
Fresco
Fresco is the only neutral, cross-brand platform that seamlessly brings appliances, home cooks and recipes together.
51-200 employees
H1B Sponsorship
Fresco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageTotal Funding
$62.29MKey Investors
Instant BrandsAlsop Louie Partners
2025-12-10Series C· $17.44M
2025-08-05Series Unknown
2022-04-14Series B· $19.91M
Leadership Team
Ben Harris
Co-Founder & CEO
Jonny McCauley
Co-founder / Brand Director
Recent News
2025-09-16
Company data provided by crunchbase