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Marcum Asia CPAs LLP · 1 day ago

IT System Administrator

New York, United States

Full-time

Onsite

Senior Level

5+ years exp

Marcum Asia CPAs LLP is seeking an IT System Administrator to manage the configuration, maintenance, and reliable operation of the company's IT infrastructure and cloud applications. The role involves troubleshooting issues, managing upgrades, and providing technical support to end-users while ensuring data security and disaster recovery planning.

AccountingFinancial ServicesProfessional Services

H1B Sponsor Likely

Responsibilities

Install, configure, and maintain servers, networks, systems (both physical and virtual), and/or cloud platforms to ensure maximum uptime and performance

Monitor and maintain system performance, security, and availability

Troubleshoot issues as they arise

Periodically review platforms for upgrades and/or migrations

Apply patches and updates to maintain the health and security of systems

Maintain SharePoint and related systems

Understands and follows change management procedures

Participate in the after-hours support rotation

Manage the installation, configuration, and maintenance of network infrastructure (firewalls, routers, switches, etc.)

Ensure security practices are implemented and followed, including firewall management, user access control, and vulnerability assessments

Understands and can practice server and system hardening

Implement and maintain backup and disaster recovery plans to ensure data integrity and availability

Install and manage servers (on-prem or cloud based), ensuring availability and optimal performance

Maintain and manage virtual environments or cloud platforms including provisioning, backups, and performance tuning

Manage storage solutions, including NAS, SAN, and cloud-based platforms

Manage and maintain Box including account management and security

Continuously assess and optimize systems for improved efficiency and performance

Implement automation tooling to streamline repetitive tasks (e.g., PowerShell, Bash scripting)

Perform periodic account assessments; optimize where possible

Create and maintain detailed documentation of system configurations, processes, and troubleshooting steps

Provide regular reporting on system performance, security incidents, and other relevant metrics to management

Participate in the planning, execution, and delivery of technical projects and/or business initiatives, including infrastructure upgrades, system implementations, software deployments, cloud platforms, and/or data acquisitions

Collaborate with IT leadership, project stakeholders, and team members

Create and maintain comprehensive project documentation, including status reports and risk management plans

Provide tier-2 support to internal users by troubleshooting issues related to hardware, software, and/or network access

Manage user accounts, permissions, and access rights in Active Directory or similar identity management platforms

Work with third-party vendors for hardware and software procurement, troubleshooting, and support as needed

Assist with license management, renewals, and software audits to ensure compliance

Qualification

Microsoft AzureAmazon AWSSystem AdministrationNetwork SecurityAutomated ManagementDisaster RecoveryVirtualizationUser SupportEmpathyCommunication SkillsProblem-Solving SkillsOrganizational SkillsTeam Collaboration

Required

5 years' experience in providing end-user support in mid-large business

A self-starter ability to multitask, prioritize issues based on severity and work within a team environment

Approach users' issues with empathy

Strong knowledge of Microsoft Azure, Amazon AWS. Including Azure virtual Desktop and AWS EC2

Experience with automated management and deployment such as Microsoft Intune, ManageEngine

Ability to learn new technologies quickly and with minimal guidance

Thrives on technical challenges and takes pride in solving them

Able to promptly and tactfully communicate with end users, provide solutions and/or direct requests of unresolved issues to appropriate IT team members

Thorough understanding of hardware setup and software installations including Office 365, and account setup including email accounts, server access, and VPN access

Outstanding organizational and time-management skills; you must be comfortable handling periods of high demand and expediting numerous priorities simultaneously

Good knowledge of cyber security and data privacy principles

Degree in Computer Science, Engineering, or equivalent experience

Company

Marcum Asia CPAs LLP

Marcum Asia CPAs LLP is a PCAOB-registered independent accounting firm specializing in cross-border transactions between Asia-based companies and the U.S.

Founded in 2011

New York, New York, USA

51-200 employees

https://www.marcumasia.com

H1B Sponsorship

Marcum Asia CPAs LLP has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3)

2024 (2)

2023 (11)