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EmVenio · 1 week ago

Application Specialist I

United States

Full-time

Hybrid

New Grad, Entry Level

$64K/yr - $91K/yr

EmVenio is a company focused on enhancing the quality of life for clients through various services. They are seeking a fully remote Application Specialist I to support their research applications, resolve technical issues, and provide administrative support while ensuring application functionality and user satisfaction.

Clinical TrialsHealth CareMedical

Responsibilities

Coaches users on application functionality and best practices

Gathers business requirements from end-users to enhance application efficiencies

Maintains application functionality and identifies applications’ deficiencies; implements improvements

Assembles, analyzes, and evaluates data to make appropriate and well-reasoned recommendations and decisions to support the business and project teams

Trains/coaches users on application enhancements

Familiarity with reports and creating reports (e.g., Salesforce)

Guides and/or assists users on report creation

Initiates bulk load data into systems for users and maintenance of system

Plans and executes application configuration, communication, and results

Documents procedures and processes to ensure repeatability and data sharing

Develops and maintains relationships within the organization and/or with external partners and understands the unique needs of each partnership

Delivers timely, impactful work products in alignment with business development strategies and goals

Monitors, reviews, and maintains access control to applications

Supports end users as a power-user in applications, performing high-level tasks

Administers and supports business functions around applications, such as administering training (enrolling and guiding users) within applications’ training environments

Fields users’ questions about applications. Troubleshoots and solves users’ problems using applications

Participates in Company or Sponsor-required training programs

Performs other duties as assigned

Travels as needed

Qualification

Electronic Data CaptureAnalytical skillsProblem-solving skillsOrganizational skillsCommunication skillsInterpersonal skillsBachelor’s degreeReport creationAttention to detailFast-paced environment

Required

Ability to gain and retain a full and complete understanding of the functionality, data, and relation of assigned applications

Excellent organizational skills, including ability to manage complex spreadsheets

Must have the ability to maintain confidentiality and work independently in a fast-paced environment

Excellent oral and written communication skills and the ability to communicate effectively with all levels within the organization and with external parties

Attention to detail and accuracy is essential

Must possess excellent interpersonal skills

Must have the ability to build and maintain positive relationships with management, peers, subordinates, and external partners

Must display strong analytical and problem-solving skills

Ability to travel 0-10%

Preferred

Bachelor's degree in a relevant field is preferred

Previous industry experience, preferably working as a site coordinator, or clinical CRO experience, or similar service provider or equivalent strongly preferred

Experience working in an Electronic Data Capture or electronic Source Document application environment (e.g., configuring, loading data, troubleshooting) preferred