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NEOGOV · 1 day ago

Admissions/Concessions Head Shift Leader - Furman Aquatic Center

50010, IA

Full-time

Onsite

New Grad, Entry Level

$19/hr - $20.16/hr

NEOGOV is seeking a Head Shift Leader for the Furman Aquatic Center, part of the City of Ames Parks and Recreation Department. The role involves overseeing shift leaders and cashiers, ensuring a safe and well-maintained facility, and managing daily operations during the summer season.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Perform opening and closing procedures (unlocking/locking, POS startup, admission carts in place, lights)

Enforce rules and policies ensuring a safe facility

Maintain clean facility

Understand and use Point of Sale/Pass Management program

Complete nightly cash deposits

Delegate closing duties to Cashiers

Recognize and respond quickly and effectively to all emergencies

Ensure proper staffing levels for events by calling additional staff in or sending staff home

Complete required paperwork for record keeping (i.e., incident reports, cleaning checklist, spoilage report)

Assist with food prep and food sales in concession stand

Assist in maintenance tasks (if needed)

Supervise patrons

Ensure facility entrance is clean and maintained (i.e., trash removal, spill cleanup)

Maintain an exceptional level of safety and sanitation of the pool facility

Serve as the primary contact/person in charge during evening and weekend hours

Assist Recreation Manager with Shift Leader Orientation and Cashier Orientation

Mentor, coach, and develop all staff members

Inventory management (ordering, entering product, re-stocking, etc.)

Prepare work schedules and payroll while adhering to Iowa Child Labor Laws (e.g. scheduling, no box cutters, etc.)

Oversee Shift Leader staffing plan (e.g., weekly meetings and assignments)

Other duties assigned by Recreation Manager

Qualification

Inventory managementAED/CPR certificationLeadership experiencePoint of Sale systemDependabilityOrganizationEnthusiasmCustomer serviceEffective decision-makingVerbal communication

Required

Must be at least 18 years of age

High School Diploma, G.E.D. or HiSet

Valid driver's license required

Current AED/CPR certification or ability to obtain within one month of employment

Ability to work a flexible schedule

Ability to maintain an exceptional level of safety

Ability to demonstrate effective decision-making skills and verbal communication skills, initiative, dependability, organization, enthusiasm, leadership, and a desire to serve the public

Ability to communicate positively with public users

Ability to maintain a professional demeanor (calm and courteous) at all times while on site

Ability to maintain a professional appearance (staff coat, khaki pants, and closed-toe shoes) at all times while on site

Ability to understand, appreciate and embody the City of Ames Core Values