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NEOGOV · 1 day ago

Housing Choice Voucher Program Assistant

St. Clair County, IL

Full-time

Onsite

Entry Level

$39K/yr - $39K/yr

1+ years exp

NEOGOV is a part of St. Clair County (IL) and is seeking a Housing Choice Voucher Program Assistant. The role involves assisting with the administration of the Section 8 Housing Choice Voucher Program, including recertifications, maintaining compliance with HUD regulations, and supporting program participants and property owners.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Perform all necessary duties associated with annual and interim recertifications and continuing occupancy issues for participants, including lease renewals, moves (including portability clients as assigned), terminations, etc

Maintain working knowledge of all federal laws, HUD regulations and SCCHA policies and procedures pertaining to all aspects of the Section 8 Housing Choice Voucher Program, particularly those involving determination of eligibility and initial occupancy standards, definitions of income and allowances, rent determinations, continued occupancy rights, Housing Quality Standards and related unit inspection requirements, rent reasonableness, evictions and/or program terminations, Voucher eligibility and issuance, lease and HAP contract requirements, etc

Maintain general awareness of local rental housing market trends including quality of housing, rental rates, leasing and maintenance practices, etc., through research, personal contact and communication with the staff, owners and tenants

Routinely perform on a timely basis the following tasks for all assigned program participants during scheduled and interim recertifications: Schedule and perform annual recertifications and interim changes to achieve maximum efficiency of staff time and other valuable resources. Complete the recertification process in a manner consistent with applicable HUD regulations and SCCHA policies and procedures. Interview clients in a professional manner. Obtain all necessary income, medical, household member, childcare and asset verifications. Obtain and/or prepare and execute all required federal HUD or SCCHA forms necessary in the recertification process. Properly record and document findings in an orderly fashion in the file and maintain an acceptable filing system consisting of correspondence, forms, reports, etc. Calculate Total Tenant Payments and Net Tenant Payments according to established regulations and guidelines

Other program duties included or likely to be assigned are: Accept and respond to tenant/owner complaints or problems. Provide backup for other program employees and receptionist when necessary. General office duties such as open and distribute mail, maintain appearance of public areas or office. Disbursement of payments to owners and tenants

Maintain strict confidentiality of all information regarding program participants contained in SCCHA files, specifically including but not limited to income sources and amounts, rent contribution, address, employer, etc

All interactions with other employees, supervisors, program participants, property owners and the general public (whether through written correspondence or personal or telephone contact) shall be conducted in a controlled, courteous and professional manner

Participate in occasional special-purpose briefings and/or meetings designed to increase property owner/public official/participant awareness of program guidelines and regulations

Attend specialized training programs, as required

Such other related duties as may be assigned to ensure efficient and effective operations (i.e. maintenance of copier, stock of documents and envelopes, forms necessary to complete each task)

Qualification

HUD regulations knowledgeTenant rent determinationCustom housing softwareBusiness correspondence writingInterpersonal skillsSpellingProblem-solving skillsOrganization skillsEffective communication

Required

Good Character - No serious convictions (consent to criminal background check required); two personal references from local area; ability to be insured under SCCHA's Fidelity Bond

General - Familiarity with area; residents of SCCHA service jurisdiction strongly preferred

Physical Condition - Ability to perform assigned job duties as described / listed herein. There is a post-employment offer physical exam and substance abuse test

Education - High School Diploma or GED certificate required; some secondary education (related college courses and/or vocational training) preferred

Experience - Minimum one-year successful full-time work experience required. Additional work experience, particularly in job-related field strongly preferred (including but not necessarily limited to housing or other government subsidy program, property management, real estate, business office administration, or other public / private service provider)

Skills – Proficiency in spelling and math. Good business correspondence writing skills. Ability to use personal computer, especially word processing, and learn custom assisted housing software program is required. Strong inter-personal skills and effective interview skills are essential. Demonstrated ability to accurately perform tenant rent determinations according to HUD guidelines / regulations by conclusion of evaluation period is mandatory. Strong organization skills required to successfully perform job

Transportation - Must maintain a valid driver's license; ability and be willing to use personal car for SCCHA business. Documentation of auto insurance compliant with State minimum requirements must be kept on file with SCCHA. Incumbent must be eligible to be insured under SCCHA's auto insurance policy

Certification – Pass Nan McKay & Associates 'Section 8 HCVP Rent Calculation' exam (or similar industry training / certification) by end of evaluation period

Preferred

Residents of SCCHA service jurisdiction strongly preferred

Some secondary education (related college courses and/or vocational training) preferred

Additional work experience, particularly in job-related field strongly preferred (including but not necessarily limited to housing or other government subsidy program, property management, real estate, business office administration, or other public / private service provider)

Individuals already possessing job related certifications are considered preferred applicants

Benefits

Comprehensive health, dental, and vision insurance.

Illinois Municipal Retirement Fund (IMRF) pension plan.

Generous paid time off (vacation, sick, holidays).

Professional development and training opportunities.

We offer a complete benefits package to full-time employees, including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave.