City of Garden Grove ยท 1 day ago
Communications Specialist
Garden Grove, CA
Full-time
Onsite
Entry Level
$6,283/mo - $9,282/mo
1+ years expThe City of Garden Grove is seeking a Communications Specialist to join their Community Relations division. This role involves planning, writing, and publishing community-facing content across various platforms while ensuring clarity and accessibility of information to foster community engagement.
GovernmentHealth CarePublic SafetyRecreation
Responsibilities
Translate City policies, programs, and initiatives into clear, public-facing content such as news releases, FAQs, talking points, website updates, newsletters, and social media posts
Maintain and update City web content, intranet pages, and social media channels to ensure clarity, accuracy, and accessibility across platforms
Draft and prepare media materials including advisories, quotes, and basic background sheets
Support responses to routine media and public inquiries by gathering information from departments and providing accurate, timely, and culturally competent responses
Support communications during emergencies and special events by posting verified updates, assisting with press materials, coordinating translation needs, and supporting on-scene communications tasks as assigned
Contribute to the preparation of Council briefing materials, community updates, and public information summaries
Assist in developing communication tools such as procedural guides, talking points, templates, and outreach materials
Participate in community forums, outreach events, and City-sponsored activities to support public information and engagement efforts
Coordinate and schedule content across platforms, including gathering quotes, photos, videos, and translations
Assist with special projects, research, and outreach initiatives related to City programs, public information needs, and emerging community concerns
May be required to work evenings or weekends during emergencies or major City events; and
Perform related duties as assigned
Qualification
Required
Bachelor's degree in Communications, Public Relations, Journalism, Marketing, English, Digital Media, or a closely related field
One (1) year of professional experience in communications, public relations, journalism, marketing, digital content creation or a closely related field that includes creating public-facing written, digital, or multimedia materials
Basic principles and methods of public administration and public information in a municipal environment
Statistical and research methods; administrative survey techniques
Computer applications and presentations, including MS Office, Google Workspace, web-content management, and social-media management tools
Digital-communication platforms (e.g., Canva/Adobe Express, Constant Contact, GovDelivery, Mailchimp, Hootsuite, Sprout, CMS)
Customer service techniques and principles, and supervisory techniques where applicable
Make sound analyses and evaluations and effectively present findings
Write and edit clear, accurate, and accessible public-facing content in plain language across multiple platforms
Apply sound judgment in reviewing information and handling sensitive matters
Use data and basic analytics to evaluate outcomes
Collaborate effectively and exercise tact and cultural sensitivity
Provide customer service
Coordinate projects and meet deadlines
Work irregular hours
Where applicable, supervise or provide lead direction to staff
Preferred
Government communications experience is highly desirable
California Class 'C' driver's license is highly desirable
Company
City of Garden Grove
City of Garden Grove is a government organization that provides animal care, building safety, street sweeping and other community services.
501-1000 employees
Funding
Current Stage
Late StageRecent News
The Business Times
2025-05-28
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