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Advance Auto Parts · 1 day ago

Commercial Parts Pro

Souderton, PA

Full-time

Onsite

Mid Level

3+ years exp

Advance Auto Parts is seeking a Commercial Parts Professional who will provide expert customer care to professional customers and drive profitable growth of the professional business. The role involves building relationships, sourcing automotive parts, and ensuring timely delivery of products.

AutomotiveRetail

Responsibilities

Create, build and maintain professional customer relationships

Provide GAS3 selling experience to professional customers

Ability to achieve profitable sales and margins

Achieve personal and store sales goals and service objectives

Dispatch drivers ensuring delivery standards are achieved

Maintain commercial stocking programs

Build and maintain a network of second source suppliers

Partner with GM to ensure proper driver coverage

Maintain core bank and commercial returns

Maintain commercial credit accounts

Partner with CAM and CSM for customer and territory alignment

Qualification

Automotive systems knowledgeAdvanced selling skillsParts sourcing abilityASE CertificationMicrosoft Office SuiteBilingual (English/Spanish)Effective communicationOrganizational skillsProblem solving skills

Required

Expert knowledge of automotive systems and part knowledge

Ability to source from numerous places including special order, FDO, second source, etc

Ability to direct drivers to ensure safe, timely and accurate delivery

Create, build and maintain professional customer relationships

Provide GAS3 selling experience to professional customers

Ability to achieve profitable sales and margins

Achieve personal and store sales goals and service objectives

Dispatch drivers ensuring delivery standards are achieved

Maintain commercial stocking programs

Build and maintain a network of second source suppliers

Partner with GM to ensure proper driver coverage

Maintain core bank and commercial returns

Maintain commercial credit accounts

Partner with CAM and CSM for customer and territory alignment

High customer retention

Ability to locate and stock parts

Safety knowledge and skills

Operating inventory systems and store equipment

Parts and automotive system knowledge skills

Operating POS and Parts lookup systems

Advanced solution, project and product quality recommendation ability

Advanced selling skills for commercial customers

Ability to multi-task and remain organized

Effective communication, listening and problem solving skills

Working knowledge of automotive systems, and diagnostic ability to include: Ignition, internal engine, suspension, brakes, electronic, exhaust, etc

Speak and write English (Spanish a plus)

The Ability to communicate effectively and build strong relationships with customers, peers and management

Ability to read and interpret documents such as P&L, safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence

Understand and execute instructions furnished in written, oral, or diagram form

Successfully complete the Parts Knowledge Assessment

Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Familiarity with the Microsoft Office Suite (i.e. Word, Excel)

Strong organizational skills

Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific Commercial customers)

Ability to work an assortment of days, evenings, and weekends as needed

High school diploma or general education degree (GED)