Advance Auto Parts · 5 hours ago
Commercial Parts Pro
Advance Auto Parts is seeking a Commercial Parts Professional to provide expert customer care to professional customers. This role is responsible for the profitable growth of the professional business by building relationships and providing timely automotive solutions and parts.
AutomotiveRetail
Responsibilities
Create, build and maintain professional customer relationships
Provide GAS3 selling experience to professional customers
Ability to achieve profitable sales and margins
Achieve personal and store sales goals and service objectives
Dispatch drivers ensuring delivery standards are achieved
Maintain commercial stocking programs
Build and maintain a network of second source suppliers
Partner with GM to ensure proper driver coverage
Maintain core bank and commercial returns
Maintain commercial credit accounts
Partner with CAM and CSM for customer and territory alignment
Qualification
Required
Expert knowledge of automotive systems and part knowledge
Ability to source from numerous places including special order, FDO, second source, etc
Ability to direct drivers to ensure safe, timely and accurate delivery
Create, build and maintain professional customer relationships
Provide GAS3 selling experience to professional customers
Ability to achieve profitable sales and margins
Achieve personal and store sales goals and service objectives
Dispatch drivers ensuring delivery standards are achieved
Maintain commercial stocking programs
Build and maintain a network of second source suppliers
Partner with GM to ensure proper driver coverage
Maintain core bank and commercial returns
Maintain commercial credit accounts
Partner with CAM and CSM for customer and territory alignment
High customer retention
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Operating POS and Parts lookup systems
Ability to multi-task and remain organized
Effective communication, listening and problem solving skills
Working knowledge of automotive systems, and diagnostic ability to include: Ignition, internal engine, suspension, brakes, electronic, exhaust, etc
Speak and write English
The Ability to communicate effectively and build strong relationships with customers, peers and management
Ability to read and interpret documents such as P&L, safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Familiarity with the Microsoft Office Suite (i.e. Word, Excel)
Strong organizational skills
Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization
Ability to work an assortment of days, evenings, and weekends as needed
High school diploma or general education degree (GED)
Preferred
MVR certification
A minimum of 3 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
ASE Certification
Company
Advance Auto Parts
Advance Auto Parts is the largest automotive aftermarket parts provider in North America, serves both the professional installer.
Funding
Current Stage
Public CompanyTotal Funding
$1.95B2025-07-28Post Ipo Debt· $1.95B
2001-11-29IPO
Leadership Team
Recent News
2026-01-24
The Motley Fool
2026-01-19
2026-01-16
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