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Houchens Food Group · 1 day ago

Co Manager - Hourly

Murphy, NC

Full-time

Onsite

Entry, Mid Level

1+ years exp

Houchens Food Group is a retail company seeking a Co-Manager to assist the store manager in ensuring efficient store operations. The role involves supervising sales staff, managing inventory, and providing excellent customer service while maintaining compliance with company policies.

RetailShoppingShopping Mall

Responsibilities

Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints

Monitor sales activities to ensure that customers receive satisfactory service and quality goods

Assign employees to specific duties

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers

Inventory stock and reorder when inventory drops to a specified level

Keep records of purchases, sales, and requisitions

Enforce safety, health, and security rules

Examine products purchased for resale or received for storage to assess the condition of each product or item

Recruit, interview, hire, train, evaluate personnel performance, demote, promote and terminate store employees when necessary

Assure all employees know, understand and follow company policies and standards

Constantly measure performance, evaluate and take corrective action

Instruct staff on how to handle difficult and complicated sales

Assure productivity of employees through example and leadership

Achieve sales and profit objectives through example and leadership

Examine merchandise to ensure that it is correctly priced, displayed and that it functions as advertised

Achieve maximum productivity by planning, developing and maintaining work schedules, records of employees' work schedules, timecards and all other necessary records

Organize, calculate and accurately enter daily sales information and sent to the corporate office

Maintain constant up to date knowledge of local competition

Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business

Control store expenses

Plan budgets and authorize payments and merchandise returns

Provide adequate supervision to reduce loss due to theft

Stay familiar with all memos

Maintain and preserve company property

Prevent overstocks and/or out of stocks through correct product ordering

Develop favorable customer image through cleanliness, attractiveness and employee conduct by providing necessary supervision

Review and monitor all scheduled shift hours

Abide by all city, county, state and federal regulations

Assist in all areas that need attention or assign a person the complete the task

Record all sales at the time of purchase

Accurately record all markups, markdowns, spoilage and store use of merchandise according to company policy

Verify all money from the previous day and calculate the daily deposit and sign off on office count

Maintain bad check log to ensure recovery of the money lost due to the returned checks

Prepare end of the week reports accurately or insure that they are done by trained employees

Properly record all hours worked on the computer, timecard report and sign the time ticket report verifying all hours worked

Total time ticket report accurately to insure employees are paid correctly

Verify and close out payroll

See that all new employees on each shift are trained

Maintain warning notices to reflect a continuous performance record of all employees

Advise supervisor of any personnel situations or policy violations having a negative effect on store operations

Check all equipment for proper working conditions

Responsible for controlling payroll within budget guidelines

Enforce correct vendor check-in procedures, within company guidelines and as instructed by supervisor

Always keep safe locked

Follow company policy by maintaining a low cash drawer and utilizing the safe, as instructed by supervisor

Responsible for opening and closing the store

Complete shift-checkout report at appropriate times as instructed by supervisor

Notify supervisor immediately if the bank deposit is not made on a daily basis

Share the responsibility for controlling the inventory in the store

Order and maintain merchandise to prevent out of stocks

Build and maintain displays that are sellable

Prepare and maintain perishable foods according to company standards and as instructed by supervisor

Maintain coolers, shelves and displays by keeping them full and fronted at all times

Properly clean and maintain store equipment

Perform other job-related tasks as requested by the management staff

Observe management schedule by opening and closing the store on time

Qualification

Customer ServiceInventory ManagementSales SupervisionBudgetingPersonnel ManagementCommunication SkillsOrganizational SkillsTime ManagementAdaptabilityReliability