Revenue Specialist I - Call Center jobs in United States
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NEOGOV · 1 day ago

Revenue Specialist I - Call Center

position25 - HINDS COUNTY, MS
timeFull-time
remoteOnsite
seniorityEntry Level
money$37K/yr - $42K/yr
date4+ years exp

NEOGOV is part of the State of Mississippi's Department of Revenue, which is responsible for collecting tax revenues. The Revenue Specialist I will handle inbound calls from customers, providing excellent customer service regarding taxes and titles while troubleshooting issues efficiently.

GovTechHuman ResourcesInformation TechnologySoftware
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H1B Sponsor Likelynote

Responsibilities

Answer inbound calls from customers and provide excellent customer service regarding taxes and titles
Answer questions and troubleshoot customer issues in a timely and efficient manner

Qualification

Customer servicePhone etiquetteWritten communicationOrganizational skillsEthical behaviorMulti-taskingPunctual attendanceTeamworkConfidentialityDetail-oriented

Required

Excellent phone etiquette and strong written communication skills
Detail-oriented and good organizational skills
Demonstrate and practice ethical behavior and confidentiality
Maintain a courteous and friendly attitude when interacting with customers
Work simultaneously with multiple computer applications and systems
Ability to work independently and as a team member
Regular, consistent, and punctual attendance

Preferred

Typically requires a Bachelor's Degree or High School Diploma or high school equivalency and 4 years of experience

Benefits

Flexible Work Hours
Retirement Plan
Deferred Compensation Plan
Group Health Insurance
Paid Holidays
Paid Vacation
Sick Time
Health/Prescription Insurance
Wellness Benefits
Life Insurance
Optional Insurances
Flexible Spending Accounts
Paid Personal Leave and Sick Leave
Military Leave
Holidays
Retirement Programs
Deferred Compensation
State Credit Union
Tuition Reimbursement
Career Development and Training
Promotional Opportunities
Career Ladders

Company

NEOGOV

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NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
dateFounded in 1999
location
El Segundo, California, USA
people-size501-1000 employees
web-link
http://www.neogov.com

H1B Sponsorship

NEOGOV has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Recent News

Canada NewsWire
CPP Investments Net Assets Total $777.5 Billion at Second Quarter Fiscal 2026 Français
2025-11-14
Financial Post
CPP fund grew by more than $45 billion in fiscal second quarter on surging equities
2025-11-14
Government Technology US
Gov Tech Biz Quarterly Roundup: Q3 2025 With Jeff Cook
2025-10-31
Company data provided by crunchbase