NEOGOV · 1 day ago
IT Business Analyst - Data & Analytics - ITS
Suite 120, GA
Full-time
Onsite
Mid Level
$71K/yr - $71K/yr
4+ years expNEOGOV is seeking a qualified IT Business Analyst to join the City of Savannah's Innovation and Technology Services department. The role focuses on enhancing data-driven decision-making through technical training, data quality initiatives, and the development of data dashboards to improve business operations across all city departments.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Perform technical requirements gathering, use-case discovery, and platform analysis
Develop and maintain software requirements specification and architecture (design) documents
Serve as the primary day-to-day technical contact for assigned departments, processes, third-party vendors, technology partners and internal stakeholders
Moderates regular meetings with assigned departments and captures meeting minutes for distribution to all participants
Collaborates with technical staff, other business analysts and appropriate leadership to develop estimates, develop the solution design, and develop overall implementation solution plans
Write and communicate product requirements effectively to developers, designers, and stakeholders
Serve as the lead for implementation, customization, and integration efforts for the solution
Define and document best practices and contribute to knowledge sharing efforts
Identify and define integration points with third party solutions
Define and document all tools and technologies used to implement the solution
Work with vendor services to provide elements related to technology selection and implementation
Monitor key performance indicators and derive insight from behavioral and transactional data to identify opportunities and recommend improvements to flows and experiences
Identify process improvement for department offices that effectively use technologies
Perform problem analysis (identify root causes, outline resolution options, and take appropriate actions to resolve problems)
Escalate relevant and pertinent issues appropriately to IT Program Manager, including providing transparency and recommendation on project trade-offs, understanding and coordinating dependencies across multiple teams and competing priorities
Prepare and deliver technical proposals and presentations to senior management within IT
Evaluate vendor documentation and technical requirements to accurately estimate time and cost of identified options in order to make recommendations on approach from the business perspective
Develop and maintain expertise in assigned technologies
Use advanced analysis and problem-solving skills as necessary to develop solution
Manage customer relationships to meet ITS expectations of customer satisfaction and quality
Performs other related duties as assigned
Qualification
Required
Bachelor's degree in Computer Science or Computer Programming or related field from an accredited college or university plus four (4) experience in project management, programming, or business analysis or any equivalent combination of education, training, and experience
Strong technical analysis and technical learning aptitude
Experience defining business processes for technical solutions (business process mapping)
Strong communications (verbal and written), organizational, and problem-solving skills
Good interpersonal skills with department office staff
Work management skills related to managing fast-paced working environments to include multiple tasks, prioritization, developing testing plans, teamwork, and managing working with peers and other departmental and IT staff
Must possess and maintain a valid state driver's license with an acceptable driving history
Excellent verbal and written communication skills
Knowledge of basic SQL
Ability to establish and maintain department relationships across the City
Skilled at identifying common technology requirements amongst various City departments
Knowledge of the principles used in analyzing, evaluating, implementing, maintaining, expanding, and testing information systems technology
Consistently strive to demonstrate the value of IT within various City departments
Understanding of formal project management principles
Ability to translate business requirements into technical requirements
Ability to identify current and potential problems, evaluate alternatives, implement positive solutions, and follow-up to ensure system performance
Preferred
Business Analysis Certification (IIBA, PMI)
Experience with IT projects
Demonstrably high standards in fast-paced work environment
Ability to identify a sense of urgency
Ability to define product benefits effectively to nontechnical management
Experience in the use of project management software
Benefits
Paid Holiday
Paid Vacation
Paid Sick Leave
Defined Benefit Retirement Pension Plan
Protective Services Retirement Plan (select positions)
Deferred Compensation Retirement Plan
Retirement Seminars
PPO Medical Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Wellness Programs
Health & Wellness Incentives
Long Term Disability
Excellence and Service Recognition
Employee Development and In-Service Training
Educational Assistance Program
Uniform Allowance (select positions)
Employee Assistance Program
Discounts and Memberships
Employee Relations
Direct Deposit
Credit Union
Pretax Parking Deductions
Employer Assisted Home Purchase Program
Domestic Partnership Benefits
PPO Medical Plus Plan
PPO Medical Basic Plan
Dental Plus Plan
Dental Basic Plan
Vision Service Plan
Basic Life and ADD
Supplemental Life Employee
Supplemental Life Spouse
Supplemental Life Child
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase