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NEOGOV · 1 day ago

Administrative Assistant III - Retention Support Services

Adams County, CO

Full-time

Hybrid

Mid Level

$4,238/mo - $4,238/mo

3+ years exp

NEOGOV is part of the State of Colorado, focused on providing educational opportunities. The Administrative Assistant III will support the Sr. Director of Retention Support Services by managing budgets, assisting with office management, and coordinating events to enhance student retention.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Managing and assisting with the day-to-day budget management, including processing travel, making purchases, reallocations, contracts, responding to stakeholders, etc. Track and report programs spending on a monthly basis

Process

Review

Troubleshoot

Resolve

Maintain spreadsheet lists of application issues such as fraudulent students who registered for classes

Participate in Colorado Community College System (CCCS) testing of processes associated with the admissions application. Troubleshoot errors with application processing and communicate those issues to appropriate parties

Act as liaison between Registrar team and the Admissions and Recruitment team regarding the application process

Highly technical regarding ability to navigate multiple database and software programs in working to process applications and troubleshooting issues for prospective students, applicants, previous students, and coworkers

Critical thinking skills used to research and interpret data, policies, and processes

Using Navigate and other technologies, assist Sr. Director of RSS with program management. This includes developing reports, scheduling/rescheduling meetings, and assisting with outreach to students and staff as needed

Using knowledge of Banner and Microsoft suite, prepare files for reporting and assessment

Schedule appointments for Sr. Director and other staff. Make copies of documentation as needed

Create fliers, brochures, payroll schedules and other documents as requested

Assist in RSS events and activities

Assist with overall audit of files including data entered in database after each semester’s files are closed out. Make corrections in database and files as needed

Order office supplies based on department needs. Responsible for maintaining, utilizing, and tracking P-Card payments

Develop and maintain office procedures; update and distribute forms and documents frequently used by staff

Responsible for maintaining an annual budget book

Assist all RSS programs in coordination of shared events

Assist each RSS program with their individual events

Qualification

Database managementBudget managementEvent planningMicrosoft SuiteCustomer serviceCommunicationProblem solvingTime management

Required

Thirty-six months (36) of professional, general administrative or office support experience. The primary function of your job must be clerical

Effective verbal and written communication skills are necessary for success in this position

Customer Service: Interact with students, staff & other departments

Communication: Provide information to supervisors, co-workers, students & faculty by telephone, emails, in written form or in person

Technology: Create and update spreadsheets, and documents. Enter and update information into formal databases

Problem Solving/Decision Making: Analyze information and evaluate results to choose the best solution and solve problems. Handle complaints, settle disputes, resolve grievances and conflicts and negotiate with others

Time Management: Independently manage your tasks to meet deadlines and expectations

Must submit to and successfully complete a pre-employment background check

Benefits

Medical, Dental, Vision, Life and Disability benefits

Strong, secure, yet flexible retirement benefits

Access to a tuition reimbursement program for eligible employees, their eligible dependents and domestic partners at any of the 13 system community colleges

Access to an Employee Wellness Program and Employee Assistance Program (CSEAP)

A comprehensive leave program, including: annual and sick leave, paid holiday and winter break

Access to an abundance of professional development opportunities at FRCC

Opportunities to work hybrid 1 day per week