Sheriff Records Specialist - Jail Division jobs in United States
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NEOGOV · 1 day ago

Sheriff Records Specialist - Jail Division

NEOGOV is seeking a Sheriff Records Specialist for the Adams County Sheriff's Office, which aims to protect and serve the community. The role involves performing clerical and communication tasks under supervision, providing customer service, and assisting with inmate records and inquiries.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Adhere to policies, procedures, and post orders
Attend required trainings and practice safety/security awareness
Utilize effective interpersonal communication skills (verbal, nonverbal, written, listening)
Provide professional customer service
Promote a positive team atmosphere
Operate computer equipment, jail radio, and telephone communication systems
Multi-task and complete tasks accurately
Maintain confidentiality of information
Work extensively in the NCIC/CCIC system and Jail Management System
Respond to a high volume of phone calls
Monitor video visitations as well as building cameras located in the Records areas
Assist citizens with a myriad of inquiries related to but not limited to the following: inmate information, bonding, visits (professional and public), court information, commissary, jail records, inmate property, transportation
Direct citizens to the appropriate department
Assist citizens in-person including but not limited to the following items: process contractors, professional visitors, bond requests, warrant arrests/MITTs/bond revocations, inmate property releases, records releases, receiving medical items for inmates, distributing work release and resource information, transfer of information with the public defender’s office, and walk-in questions
Assist other agencies and agency personnel with various requests and inmate transfers
Assist inmates who have been released with requests and transportation vouchers
Collect records for records requests
Bonding: Receive bond requests, complete various bonding paperwork, process bond payments, log all steps in the bonding process
Data Entry: Enter data for all inmates booked into the detention facility. Update data for inmates who remain in custody
Inmate files: Update all paperwork and electronic files associated with inmate files and file paperwork accordingly
Collect, sort, and respond to various inmate request forms
Respond to Records/Visitation grievances in the grievance system
Adhere to statutory requirements related to records, bonding, and inmate releases
Performs other duties as assigned

Qualification

CCIC/NCIC certificationData EntryEffective communicationOrganizational skillsTyping 30 WPMCustomer serviceMulti-taskingConfidentiality adherence

Required

Ability to Type 30 WPM
Must be able to obtain and maintain CCIC/NCIC certification
Must be willing and able to work shifts, including weekends, holidays and nights
High School Diploma or equivalent
Experience desired including public contact and computer usage
Ability to assist and collaborate with a variety of people
Ability to handle numerous tasks at one time and complete each task with accuracy
Ability to apply effective organizational skills
Demonstrate effective and professional oral and written communication skills
Adhere to the confidentiality policy as it applies to this position
Demonstrate reasonable and predictable attendance
Contribute to a positive working environment
Work varies hours to include overnights, weekends and holidays

Benefits

AFLAC Supplemental Medical Insurance
Basic Term Life & Optional Term Life Insurance
Deferred Compensation Plan
Dental/Vision/Medical Plans
Generous Vacation/Sick leave
Long-Term Disability
Retirement Plan
Short-Term Disability
Employee Assistance Program
Employee Fitness Center
Employee Health Clinics
Flexible Work Schedules
Recreation Center Discounts
Training & Tuition Reimbursement Programs
Wellness programs
Lactation friendly certified workplace

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase